Hotel Santa Barbara

Housekeeping Manager - Hotel Santa Barbara

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Salary
Rate:
Exact $79,000.00
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Work Schedule

Standard Hours
Day Shifts
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Benefits

Employee Discounts
Paid Time Off
Training and development opportunities
401k
medical benefits
24/7 Online Care
Pet insurance

Job Description

Geronimo Hospitality Group is an innovative and dynamic hospitality company known for its collection of award-winning boutique hotels, restaurants, and clubs. Unlike traditional hospitality groups, Geronimo Hospitality Group prides itself on creating unique destinations rather than mere pit stops, fostering a culture where the status quo is challenged and excellence is the norm. Their approach involves pushing boundaries and encouraging a competitive spirit among its employees, who are regarded as vital contributors to the company's ongoing success and high standards. The group is dedicated to rewarding hard work and skill through substantial benefits and opportunities for professional growth.
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Job Requirements

  • High School Diploma or equivalent
  • minimum of one year hospitality experience and/or supervisory experience
  • computer skills including Microsoft Office
  • U.S. work authorization required

Job Qualifications

  • High School Diploma or equivalent
  • minimum of one year hospitality experience and/or supervisory experience
  • computer skills including Microsoft Office
  • college degree preferred
  • two to four years of experience in front desk, guest services and/or housekeeping including at least two years management experience
  • knowledge of Opera PMS preferred

Job Duties

  • Communicate with Front Desk and Maintenance teams to ensure the property is maintained and guest rooms allow for maximum profitability
  • maintain positive and efficient work environment
  • interview, training and onboarding for housekeeping applicants and new hires
  • supervise housekeeping staff to maintain company policies including attendance tracking, quality of work, and attitude and cooperation
  • maintain the company's progressive discipline program and organized associate files in conjunction with Human Resources
  • oversee and ensure that policies on employee performance appraisals are followed and completed on a timely basis
  • make employment and termination recommendations including interviewing, hiring, evaluating and disciplining personnel as appropriate
  • provide orientation of company and department rules, policies and procedures and oversee training of new employees
  • schedule labor as required by anticipated business activity while ensuring that all positions are staffed when and as needed and labor cost objectives are met
  • be knowledgeable of hotel policies regarding personnel and administer prompt, fair and consistent corrective action for all violations of company policies, rules, and procedures
  • maintain organization and inventory of housekeeping and guest supplies including minibar ordering, receiving, vendor relations, monthly inventory for supplies and liquor
  • read and restock minibars in guest rooms with accuracy and communicate to front desk to ensure charges are being posted to proper guests in a timely manner
  • use computer skills to include assigning housekeeping daily tasks, room statuses, out of order statuses and working knowledge of PMS
  • assist in maintaining deep clean schedules and preventative maintenance programs
  • must have attention to detail
  • perform daily guest room and property inspections to ensure overall cleanliness of hotel to meet or exceed company standards
  • maintain log of lost and found items

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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