Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Exact $79,000.00
Work Schedule
Standard Hours
Day Shifts
Benefits
Employee Discounts
Paid Time Off
Training and development opportunities
401k
medical benefits
24/7 Online Care
Pet insurance
Job Description
Geronimo Hospitality Group is a dynamic collection of award-winning boutique hotels, restaurants, and clubs known for their innovative approach to hospitality. Unlike traditional workplaces, this group embraces a culture that challenges the status quo and sets itself apart as a leader in creating unique experiences rather than simple pit stops. Their mantra, "The status quo sucks," reflects their commitment to pushing boundaries and cultivating a work environment vibrant with creativity, dedication, and teamwork. Among their prime destinations is Hotel Santa Barbara, a charming and historic boutique hotel located in the heart of downtown Santa Barbara. This hotel offers guests a... Show More
Job Requirements
- High school diploma or equivalent
- Minimum of one year hospitality experience and or supervisory experience
- Computer skills including Microsoft Office
- U.S. work authorization required
Job Qualifications
- High school diploma or equivalent
- Minimum of one year hospitality experience and or supervisory experience
- Computer skills including Microsoft Office
- College degree preferred
- Two to four years of experience in front desk, guest services and or housekeeping including at least two years management experience
- Knowledge of Opera PMS preferred
Job Duties
- Communicate with front desk and maintenance teams to ensure the property is maintained and guest rooms allow for maximum profitability
- Maintain positive and efficient work environment
- Interview, training and onboarding for housekeeping applicants and new hires
- Supervise housekeeping staff to maintain company policies including attendance tracking, quality of work, and attitude and cooperation
- Maintain the company´s progressive discipline program and organized associate files in conjunction with human resources
- Oversee and ensure that policies on employee performance appraisals are followed and completed on a timely basis
- Make employment and termination recommendations including interviewing, hiring, evaluating and disciplining personnel as appropriate
- Provide orientation of company and department rules, policies and procedures and oversee training of new employees
- Schedule labor as required by anticipated business activity while ensuring that all positions are staffed when and as needed and labor cost objectives are met
- Be knowledgeable of hotel policies regarding personnel and administer prompt, fair and consistent corrective action for all violations of company policies, rules, and procedures
- Maintain organization and inventory of housekeeping and guest supplies including minibar: ordering, receiving, vendor relations, monthly inventory for supplies and liquor
- Read and restock minibars in guest rooms with accuracy
- communicate to front desk to ensure charges are being posted to proper guests in a timely manner
- Computer skills to include assigning housekeeping daily tasks, room statuses, out of order statuses and working knowledge of PMS
- Assist in maintaining deep clean schedules and preventative maintenance programs
- Must have attention to detail
- Perform daily guest room and property inspections to ensure overall cleanliness of hotel to meet or exceed company standards
- Maintain log of lost and found items
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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