Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $60,000.00 - $65,000.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Professional Development
Paid holidays
Life insurance
Job Description
Quail Run is a distinguished property management company known for its commitment to providing exceptional residential and commercial services. Specializing in high-quality maintenance and housekeeping solutions, Quail Run has built a strong reputation within the industry for excellence, reliability, and customer satisfaction. The company emphasizes a professional work environment that nurtures talent and promotes growth, striving to maintain high operational standards while ensuring the well-being of its clients and staff. As a leader in property management services, Quail Run continuously seeks to enhance its service offerings by employing dedicated professionals who share its vision of quality and integrity.
The Houseke... Show More
The Houseke... Show More
Job Requirements
- high school diploma or equivalent
- 5-7 years of experience in supervision in residential or hospitality housekeeping
- bilingual in English and Spanish
- knowledge of general office procedures and computer literate in Window environment and computer scheduling programs
Job Qualifications
- high school diploma or equivalent
- 5-7 years of experience in supervision in residential or hospitality housekeeping
- bilingual in English and Spanish
- knowledge in areas of cleaning (residential and commercial), hospitality, laundry, custodial, and housekeeping management
- ability to communicate in a bilingual (English and Spanish) work environment, both verbal and written
- excels in superior customer relations and communication ability
- keen cognitive ability
- comprehends and exhibits a sense of urgency and attention to detail
- proactive approach to identifying solutions
Job Duties
- overall supervision of housekeeping staff
- accountable for departmental staffing, hiring, and releasing employees as required using established procedures
- conduct timely staff performance appraisals and assist employees in development of departmental goals, recommends salary/position changes
- responsible for training of new employees and concurrent training of existing staff to improve skill levels
- performs housekeeping services as required
- develop, review, and assign daily work schedules for staff
- formulate and designate cleaning assignments, regular and special, with detailed checklist for employees to follow
- performs quality control checks of employee work assignments to ensure standards are being met within established time guidelines
- conduct a walk-through consultation for new and returning customers to properly schedule services
- review and establish accurate customer billing reports for housekeeping services
- directly responsible for annual budget preparation and profit/loss of approved budget
- maintains inventory of products and equipment, prepares purchase order for supervisor approval, places order for items on a timely manner
- responsible for expanding client base by promoting housekeeping services to new homeowners and tenants
- create and recommend new programs for promoting new accounts
- develop and maintain client profile list for each property and determine appropriate rate for services
- monitor customer satisfaction through on-going and frequent visits/client contact
- keeps the Facilities Director abreast of all pertinent client, departmental, and personal issues, notifies the Facilities Director of any potential problem areas and recommends course of action
- support all Quail Run Company policies and procedures, ensure that all legal requirements are consistently adhered to
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Job Qualifications
Experience
Expert Level (7+ years)
Job Location
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