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Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $16.50 - $23.50
Work Schedule
Standard Hours
Benefits
Unlimited paid time off
Medical insurance
Dental Insurance
Vision Insurance
401(k) with employer matching
Health savings account
Flexible spending account
Basic Life and AD&D insurance
Company-paid short-term disability
Employee assistance program
Discounts on hotels and restaurants
Employee Referral Bonus Program
Job Description
Shinola Hotel, located in the heart of Detroit, is a distinguished boutique hotel that serves as the city's new living room and an iconic landmark uniquely representing Detroit's rich cultural and historical heritage. This hotel is the world's first Shinola Hotel, born from the Shinola brand which originally began as a watch company and evolved into a luxury lifestyle brand, known for its commitment to quality, craftsmanship, and authentic experiences. Shinola Hotel offers guests a blend of modern sophistication with a deep connection to Detroit's industrial roots and creative spirit. It's a place where guests can truly enjoy artful hospitality... Show More
Job Requirements
- Post-high school education of one to two years
- one to two years of related housekeeping or management experience
- strong communication skills
- ability to handle physical job demands including standing, walking, bending, kneeling
- ability to work in indoor climate-controlled environments
- capability to manage and lead teams
- ability to implement emergency procedures
- no driving required
Job Qualifications
- One to two years of post-high school education
- experience preferred from one to two years in a related housekeeping or management position
- self-starting personality with an even disposition
- ability to meet standards of appearance
- ability to communicate well with guests
- knowledge of health, sanitation, safety standards
- leadership and team-building skills
Job Duties
- Directing, interviewing, hiring, counseling, plan work schedules, assign work duties of housekeeping associates
- lead pre-shift meetings, communicate arrivals, departures, identify VIPs, delegate room assignments and duties
- assist the Executive Housekeeper in interviewing and selecting new associates for hire
- monitor the housekeeping staff and their productivity and efficiency for the purpose of recommending promotions or changes in status
- assist in handling employee complaints, grievances, and discipline up to termination
- determine types of materials, supplies, tools to be used or stocked
- supervise and inspect cleaning of guest rooms, turndown service, public areas, back of house
- ensure compliance with accident/loss prevention programs, SOPs, and health/sanitation standards
- implement emergency training and procedures for protection of hotel guests, staff, and assets
- issue assignments to staff reviewing special requests and areas of concentration
- issue supplies/goods to staff to control inventory and expenses
- respond to guest requests, concerns, and problems to ensure satisfaction
- log items into Lost and Found and maintain controls
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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