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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $65,000.00 - $70,000.00
Work Schedule
Rotating Shifts
Weekend Shifts
Job Description
HHM Hotels is a distinguished hospitality company known for its commitment to excellence, sustainability, and guest satisfaction. HHM operates a portfolio of hotels with an emphasis on delivering superior guest experiences while maintaining responsible environmental practices. The company fosters a work culture built on values such as People Are Our Capability, Hearts That Serve, Only Excellence, Stay Nimble, and Own It, highlighting its dedication to both employee and guest welfare. HHM Hotels is recognized for providing opportunities for career growth within the hospitality industry, offering clear pathways for advancement.
The Housekeeping Manager role at HHM Hotels is a pivotal positio... Show More
The Housekeeping Manager role at HHM Hotels is a pivotal positio... Show More
Job Requirements
- High school diploma or equivalent preferred
- One year previous housekeeping supervisor experience required
Job Qualifications
- High school diploma or equivalent preferred
- One year previous housekeeping supervisor experience required
Job Duties
- Interview select train schedule coach and support associates ensuring they perform in accordance with established brand or hotel standards and consistent with HHM core values
- Observe and monitor staff performance to ensure efficient operations and adherence to policies and procedures
- Inspect guest rooms public areas and grounds for cleanliness appearance and safety
- Answer inquiries pertaining to hotel policies and services and resolve guests complaints and concerns
- Prepare schedules based upon occupancy and assign duties to associates
- Take inventory and submit periodic inventory orders to ensure supplies are purchased in a timely manner
- Prepare required paperwork pertaining to departmental functions
- Be aware of and communicate guest service scores to drive improvement and higher guest satisfaction
- Comply with HHM internal audit standards pertaining to key control and risk management areas ie lost and found key control guest room safety
- Maintain departmental expenses in line with the budget as described by the General Manager
- Ensure compliance with specific brand standards
- Follow sustainability guidelines and practices related to HHMs EarthView program
- Practice safe work habits follow MSDS and OSHA standards wear protective safety equipment and participate in safety committees as directed
- Perform other duties as requested by management
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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