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Job Overview
Compensation
Hourly
Range $16.00 - $22.75
Benefits
Health Insurance
Paid Time Off
Retirement Plan
Employee Discounts
training programs
Career Development
Life insurance
Job Description
Royal Caribbean Cruises Ltd. (RCL) is a world-renowned cruise line company recognized for delivering unforgettable vacation experiences onboard its state-of-the-art ships. As a leader in the travel and hospitality industry, Royal Caribbean emphasizes exceptional service, guest satisfaction, and innovative amenities. With a global presence and a diverse fleet, the company prioritizes excellence and strives to maintain high standards across every aspect of its operations. The Housekeeping Department plays a crucial role in creating clean, comfortable, and visually appealing environments for guests to enhance their onboard experience.
The Housekeeping Manager position at Royal Caribbean is a pivotal role responsible for... Show More
The Housekeeping Manager position at Royal Caribbean is a pivotal role responsible for... Show More
Job Requirements
- Two to three years progressive housekeeping managerial experience preferably in an upscale hotel resort or cruise ship
- Preferred bachelor’s degree in hospitality management business administration or related field from an accredited college or university or the international equivalent
- Extensive knowledge of proper cleaning techniques chemical handling and safety related procedures requirements and use of equipment personal protective equipment and job safety analysis related to proper handling chemicals lifting pushing and pulling heavy equipment garbage removal
- Knowledgeable about talent assessment techniques quality service standards and guest satisfaction development of crew management leadership skills and coaching abilities for front line employees and junior management
- Knowledge of policies and practices involved in the human resources function
- Working knowledge of computers internet access and the ability to navigate within a variety of software packages such as Excel Word or related company programs SQM OCIMS Fidelio LGA Medallia Kronos etc
- Working knowledge of financial aspects budgeting and cost containment planning and future orders inventories and C R
- Demonstrates strong results-oriented management style with proven successes
Job Qualifications
- Two to three years progressive housekeeping managerial experience preferably in an upscale hotel resort or cruise ship
- Preferred bachelor’s degree in hospitality management business administration or related field from an accredited college or university or the international equivalent
- Extensive knowledge of proper cleaning techniques chemical handling and safety related procedures requirements and use of equipment personal protective equipment and job safety analysis related to proper handling chemicals lifting pushing and pulling heavy equipment garbage removal
- Knowledgeable about talent assessment techniques quality service standards and guest satisfaction development of crew management leadership skills and coaching abilities for front line employees and junior management
- Knowledge of policies and practices involved in the human resources function
- Working knowledge of computers internet access and the ability to navigate within a variety of software packages such as Excel Word or related company programs SQM OCIMS Fidelio LGA Medallia Kronos etc
- Working knowledge of financial aspects budgeting and cost containment planning and future orders inventories and C R
- Demonstrates strong results-oriented management style with proven successes
Job Duties
- Own the guests experience related to cleanliness and visual impressions onboard
- Offer a seamless execution of premium housekeeping service that is exceptional and memorable
- Take full ownership and accountability for maintenance and cleanliness onboard
- Ensure flawless delivery of housekeeping services to the highest level of expectation
- Establish and maintain a positive working environment through open and frequent communication
- Demonstrate excellent training, leadership development and recognition with supervisors and crew
- Maintain a strong floor presence ensuring team members deliver exceptional customer service
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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