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Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $16.25 - $23.00
Work Schedule
Standard Hours
Benefits
Competitive wages
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
401K Program
Paid Holidays and Vacation
Job Description
Acqualina Resort & Spa is a luxury resort known for delivering exceptional hospitality and an unparalleled guest experience. Situated in a prime location, Acqualina combines elegance, comfort, and outstanding service, making it a premier destination for travelers seeking a sophisticated retreat. The resort prides itself on its Dream Maker culture that emphasizes preparation, inspiration, empowerment, and trust. This culture is reflected in every level of service and interaction, fostering a work environment where employees thrive and grow. Acqualina is led by CEO and Partner Deborah Yager Fleming, who emphasizes the importance of passion and care in its team members. The... Show More
Job Requirements
- High school diploma or equivalent
- Minimum 2 years supervisory experience in housekeeping
- Experience in luxury resort environments preferred
- Knowledge of luxury resort standards such as AAA and Forbes
- Proficient in cleaning techniques and chemical use
- Fluency in English
- Basic computer skills
- Ability to lift and transport up to 40 pounds
- Good communication skills
- Ability to remain calm and resolve problems effectively
- Strong organizational and leadership skills
- Ability to work independently and in a team
- Maintain confidentiality
- Willingness to undergo staff training
Job Qualifications
- Minimum 2 years experience as a housekeeping supervisor
- Supervisory experience in a luxury resort environment
- Knowledge of AAA, Forbes, and LHW standards
- Understanding of proper cleaning techniques and chemical handling
- High school graduate or equivalent
- Fluency in English verbal and written communication
- Basic computer literacy
- Ability to perform job functions with attention to detail, prioritize tasks and organize effectively
- Calm and clear thinker with good judgment
- Ability to work within a team and independently
- Maintain confidentiality of guest and resort information
Job Duties
- Oversee housekeeping staff operations and performance
- Train and supervise supervisors, attendants, and other housekeeping personnel
- Inspect guest rooms, public areas, and service zones to ensure cleanliness and quality standards
- Assist housekeeping team to meet guest service expectations
- Coordinate with other departments and external contractors
- Implement and enforce compliance with AAA, Forbes, and LHW standards
- Manage departmental training needs and staff performance corrections
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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