Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $60,000.00 - $68,000.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Professional development opportunities
Employee Discounts
flexible scheduling
Job Description
Quail Run is a reputable company specializing in providing high-quality housekeeping and facility management services, primarily serving residential and hospitality sectors. Known for its commitment to exceptional service and customer satisfaction, Quail Run emphasizes maintaining pristine environments through skilled management and dedicated staff. The company fosters a diverse and inclusive workplace culture, promoting equality and professional growth among its employees. Quail Run operates with integrity and a customer-centric approach, aiming to exceed expectations by delivering reliable and efficient housekeeping solutions. It is an equal-opportunity employer committed to hiring based on qualifications and business needs, without discrimination based on race, gender,... Show More
Job Requirements
- High school diploma or equivalent
- 5-7 years of experience in supervision in residential or hospitality housekeeping
- Bilingual in English and Spanish
- Knowledge of general office procedures and computer literate in Windows environment and computer scheduling programs
Job Qualifications
- High school diploma or equivalent
- 5-7 years of experience in supervision in residential or hospitality housekeeping
- Bilingual in English and Spanish
- Knowledge of general office procedures and computer literate in Windows environment and computer scheduling programs
- Proven leadership and training skills
- Strong communication and customer service abilities
- Ability to develop and implement departmental goals and policies
- Experience with budgeting and inventory management
- Proficient in quality control and scheduling
- Knowledge in areas of cleaning, hospitality, laundry, custodial, and housekeeping management
Job Duties
- Overall supervision of housekeeping staff
- Accountable for departmental staffing, hiring, and releasing employees as required using established procedures
- Conduct timely staff performance appraisals and assist employees in development of departmental goals, recommends salary/ position changes
- Responsible for training of new employees and concurrent training of existing staff to improve skill levels
- Performs housekeeping services as required
- Develop, review, and assign daily work schedules for staff
- Formulate and designate cleaning assignments, regular and special, with detailed checklist for employees to follow
- Performs quality control checks of employee work assignments to ensure standards are being met within established time guidelines
- Conduct a walk-through consultation for new and returning customers to properly schedule services
- Review and establish accurate customer billing reports for housekeeping services
- Directly responsible for annual budget preparation and profit/loss of approved budget
- Maintains inventory of products and equipment, prepares purchase order for supervisor approval, places order for items on a timely manner
- Responsible for expanding client base by promoting housekeeping services to new homeowners and tenants
- Create and recommend new programs for promoting new accounts
- Develop and maintain client profile list for each property and determine appropriate rate for services
- Monitor customer satisfaction through on-going and frequent visits/ client contact
- Keeps the Facilities Director abreast of all pertinent client, departmental, and personal issues. Notifies the Facilities Director of any potential problem areas and recommends course of action
- Support all Quail Run Company Policies and Procedures. Ensure that all legal requirements are consistently adhered to
OysterLink is built for hospitality recruitment.
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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