Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $68,000.00 - $70,000.00
Work Schedule
Standard Hours
Benefits
401(k)
401(k) matching
Dental Insurance
free food and snacks
Health Insurance
Opportunity for advancement
Paid Time Off
Training and Development
Tuition Assistance
Vision Insurance
Wellness resources
Job Description
The LINE Hotels represent a unique and vibrant collection of boutique hotels situated in culturally rich urban environments including Los Angeles, Austin, and Washington, D.C. These distinctive properties serve not only as exceptional lodging destinations but also as cultural hubs that reflect the character and spirit of their neighborhoods. Each hotel offers a unique design aesthetic inspired by the local surroundings, blending bold, modern architecture with authentic local flair. The LINE Hotels are known for providing guests with immersive experiences that extend beyond typical hotel stays. They incorporate award-winning restaurants, rooftop gatherings, and neighborhood events that foster a sense of... Show More
Job Requirements
- High school diploma or general education degree (GED)
- Minimum of three years related experience in hospitality or service industry preferred
- Strong communication skills
- Collaborative spirit
- Ethical conduct
- Computer proficiency including Microsoft Office and Opera PMS
- Positive attitude
- Eye for detail
- Problem-solving abilities
Job Qualifications
- High school diploma or general education degree (GED)
- Minimum of three years related experience in hospitality or service industry preferred
- Strong communication skills
- Collaborative spirit and ability to work effectively with team members
- Ethical conduct and professionalism
- Proficiency in Microsoft Office and Opera Property Management System (PMS)
- Positive attitude with attention to detail
- Strong problem-solving abilities
Job Duties
- Maintain professional demeanor and courteous interaction with guests and staff
- Establish and maintain effective communication and teamwork with colleagues and other hotel departments
- Adhere to all operational standards, policies, procedures, and instructions
- Maintain open communication with employees and provide support
- Inspect guest rooms, public spaces, exteriors, and back-of-house areas daily and make adjustments as necessary
- Coordinate with Maintenance Department regarding rooms that require maintenance and managing out-of-order status
- Monitor housekeeping staff to ensure timely room cleanliness for prompt guest check-in
- Brief associates on daily housekeeping needs and assignments
- Address guest complaints promptly and implement service recovery procedures to ensure guest satisfaction
- Possess thorough knowledge of the Property Management System (PMS)
- Schedule employees based on forecasted business and coordinate staffing levels
- Provide ongoing customer service, technical, and safety training for housekeeping staff
- Conduct routine inspections of guest rooms, corridors, and public areas to maintain high standards
- Supervise laundry operations and manage outsourced relationships as needed
- Monitor compliance with safety standards across assigned departments
- Coordinate room availability with the Front Office Manager
- Evaluate and develop employee performance through supervision, counseling, evaluations, goal setting, and rewards
- Maintain current information on hotel rates, packages, and promotions for staff awareness
- Manage room blocking and labor costs during low occupancy periods
- Establish and manage par levels for supplies, linen, uniforms, and equipment
- Complete requisitions and manage department budget including balancing checkbooks
- Develop action plans to correct any identified deficiencies
- Set clear job expectations and hold staff accountable
- Understand and meet the needs of both guests and internal customers
- Maintain employee documentation and ensure compliance with safety and emergency procedures including OSHA guidelines
- Attend relevant meetings and contribute to departmental communication and strategy development
Restaurant, hotel, and hospitality jobs on OysterLink.
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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