Courtyard Hotel

Housekeeping Manager

Job Overview

briefcase

Employment Type

Full-time
clock

Compensation

Type:
Hourly
Rate:
Range $19.00 - $26.75
clock

Work Schedule

Flexible
diamond

Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
training programs
flexible schedule

Job Description

This opportunity is with a well-established hospitality provider known for delivering exceptional guest experiences through meticulous service and immaculate accommodations. As a key player in the hospitality industry, this company operates a full-service hotel that prides itself on maintaining high standards of cleanliness and guest satisfaction. The hotel offers an inviting environment where guests can enjoy comfort, convenience, and a warm atmosphere. Commitment to excellence and a strong focus on team collaboration are core values that drive the success of this organization.

We are currently seeking a dedicated and experienced Housekeeping Supervisor to oversee the housekeeping department and ensure th... Show More

Job Requirements

  • Required to stand and walk for up to 6 hours per day
  • Ability to sit, stoop, kneel, or crouch while performing duties
  • Use of hands to finger, handle or feel
  • use of hands and arms to reach
  • Occasional requirement to lift or move upwards of 25 pounds
  • Must be able to use computer & printer
  • Must be able to speak and understand the English language
  • Closed toe, non-canvas and non-skid soled shoes

Job Qualifications

  • High school diploma or equivalent
  • Strong computer skills and experience with Word and Excel
  • Must have a working knowledge of company policies and procedures as outlined in the employee handbook
  • Previous housekeeping and supervisory experience
  • Must have an aptitude for guest services and have a positive attitude
  • Must be able to work a flexible schedule

Job Duties

  • In charge of the overall housekeeping department, facilitates all aspects of daily housekeeping operations
  • Provide feedback on staff performance
  • Addresses performance as needed/required
  • Executes performance reviews
  • Assist in determining specific work assignments for room attendants and support staff according to the staffing guides and occupancy rate
  • Distribute assignment, making any necessary changes as they occur during the shift
  • Ensures an attractive and clean facility for guests in rooms and all public areas, including offices and supply closets
  • Monitor the progress of housekeeping associates including supervisors each day, ensure associates are adequately trained, familiar with company policies and procedures, cleaning to standards, finishing in a timely manner, comfortable with their job, etc
  • Make sure all housekeeping associates are clocking-in properly in the time & attendance system and in uniform each workday
  • Keeps payroll budgets for housekeeping associates in line with the departmental budget, reporting the daily and weekly reports accurately
  • Make sure employees have received quality control training as needed
  • Enforce correct use of chemicals and equipment as trained
  • Check all cleaning aids and equipment, ensuring compliance with hotel safety guidelines
  • Schedule daily special cleaning projects for room attendants and inspectors
  • Coordinate linen handling such as daily inventory and sorting, weekly and monthly inventories, clean linen distribution, soiled linen collection, storage room organization and security, and proper cart loading and security
  • Ensure that ready rooms are being reported to the front desk by 10:00 am and steadily throughout the day, all rooms are reported by 4:00 pm regularly
  • Comply with and ensure compliance with key security procedures
  • Ensure housekeeping requests from guests or management are responded to in a timely, efficient, & friendly manner
  • May perform duties of housekeeper if staff levels are inadequate

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

You may be also interested in: