Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Exact $70,304.00
Work Schedule
On-call
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Professional development opportunities
flexible scheduling
Job Description
AutoCamp is a unique lifestyle hotel brand that redefines the way people experience the great outdoors. We provide an upscale, hassle-free, and comfortable experience in some of the world's top outdoor destinations, blending the beauty of nature with luxury hospitality. AutoCamp is dedicated to creating memorable guest experiences through attention to detail, exceptional service, and thoughtfully designed accommodations. Our brand is synonymous with 'Outdoor Hospitality' where guests can enjoy the serenity of nature without compromising on comfort or style. We pride ourselves on delivering a seamless blend of adventure and relaxation, making each stay not just a getaway but a... Show More
Job Requirements
- Must be legally authorized to work in the United States
- Must have prior hotel leadership experience
- Previous experience as an Executive Housekeeper Assistant Executive Housekeeper Front Office Manager or Housekeeping Manager in a hotel resort or comparable lodging environment
- Able to work a regular schedule including weekends holidays and occasional overtime
- Available for 24-hour emergency on-call
- Regularly works outdoors in all weather conditions
- Regularly works with mechanical electrical and vibrating equipment
- Frequently exposed to smells and chemicals from cleaning products
Job Qualifications
- A High School Diploma or G.E.D certificate
- Two or more years of progressive and practical experience supervising housekeepers
- Working knowledge of best practices in housekeeping
- Understanding of how to use cleaning equipment and products properly
- Knowledge of proper cleaning product handling and safety procedures
- Skilled in prioritizing assigned duties and evaluating housekeeping team
- Excellent leadership skills guiding Team Members in housekeeping and safety
- Ability to understand safe work practices and communicate effectively
- Ability to solve practical problems and navigate ambiguous situations
- Strong management and relational skills
- Thoroughness and attention to detail
- Excellent and attentive customer service
- Resourceful and able to find solutions when issues arise
Job Duties
- Lead by example providing high-quality service and uncompromising hospitality towards all customers and associates
- Manage a multi-cultural team and lead in a manner that embraces diversity
- Ensure Autocamp standards operating procedures and policies are in place and followed
- Routinely inspect accommodations and common areas to ensure property exhibits high standards of cleanliness and orderliness
- Maintain inventory of supplies and equipment and distribute to housekeepers and other department associates
- Place orders for room supplies and furniture renovation or replacements
- Review linen counts and supplies and aid in budget control
- Review status of assignments and assist and guide associates
- Notify housekeepers when inspections reveal sub-standard results and support training
- Partner with other departments for best guest experience
- Develop and implement plans to improve guest satisfaction and associate performance
- Attend to guest requests and complaints
- Be knowledgeable of all emergency plans and safety practices
- Report any unusual occurrences immediately
- Communicate with other department managers regarding issues
- Ensure lost and found items are properly recorded
- Comply with guest accommodation entry code control policies
- Perform housekeeping duties as needed
- Lead Housekeeping Associates and support General Manager
- Perform other duties as requested by management
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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