Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Exact $70,304.00
Work Schedule
Standard Hours
On-call
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
employee discount
Retirement Plan
Life insurance
Professional Development
Job Description
AutoCamp is a pioneering lifestyle hotel brand that is revolutionizing the way people experience the great outdoors. By blending upscale comfort with the beauty and serenity of nature, AutoCamp offers a unique lodging experience called Outdoor Hospitality. Guests can expect hassle-free and comfortable accommodations set in the world’s top outdoor destinations, where design, attention to detail, and exceptional service converge to provide memorable stays. AutoCamp prides itself on delivering pristine environments and thoughtful guest experiences that promote relaxation and adventure alike. The company culture embraces innovation, diversity, and a deep respect for natural settings, making it a leader in modern... Show More
Job Requirements
- Must be legally authorized to work in the United States
- Must have prior hotel housekeeping leadership experience such as Executive Housekeeper, Assistant Executive Housekeeper, or Housekeeping Manager
- Candidates without prior hotel housekeeping management experience will not be considered
- Able to work a regular schedule including weekends, holidays and occasional overtime
- 24-hour emergency on-call availability will be required
- Ability to regularly work outdoors in all seasons and weather conditions
- Ability to work with mechanical, electrical and vibrating equipment
- Frequent exposure to cleaning product smells and chemicals
- Must be a MacGyver able to find solutions when issues arise
Job Qualifications
- High school diploma or G.E.D certificate
- Two or more years of progressive and practical experience supervising housekeepers
- Prior leadership experience as an Executive Housekeeper, Assistant Executive Housekeeper, or Housekeeping Manager in a hotel, resort, or comparable lodging environment
- Working knowledge of best practices in housekeeping
- Understanding of proper cleaning equipment and product use
- Knowledge of cleaning product handling and safety procedures
- Skilled in prioritizing duties and evaluating housekeeping team performance
- Excellent leadership skills with ability to guide team members in housekeeping and safety
- Ability to communicate safe work practices effectively
- Strong problem-solving skills for ambiguous situations
- Strong management and relational skills
- Attention to detail and thoroughness
- Excellent and attentive customer service
- Ability to find creative solutions when issues arise
Job Duties
- Lead by example by providing high-quality service and uncompromising hospitality towards all customers and associates
- Manage a multi-cultural team and lead with an emphasis on diversity
- Ensure Autocamp standards, operating procedures and policies are in place and followed
- Routinely inspect accommodations and common areas to uphold cleanliness and orderliness standards
- Maintain inventory of supplies and equipment and distribute appropriately
- Place orders for room supplies, furniture renovation or replacements
- Review linen counts, aid in budget control, and supervise use of linens, supplies and equipment
- Guide associates with follow through on assignments and support training to meet expectations
- Collaborate with other departments and management to enhance guest experiences
- Develop and implement plans to improve guest satisfaction and associate performance
- Attend to guest requests and complaints and resolve issues promptly
- Maintain knowledge of emergency plans and safety practices and act accordingly
- Report unusual occurrences to the General Manager and submit compliance reports
- Communicate with other department managers about relevant issues
- Ensure lost and found items are properly recorded and stored
- Comply with guest accommodation entry code control policies
- Perform housekeeping duties as needed
- Lead Housekeeping Associates and support the General Manager in property oversight
- Perform other duties as requested by General Manager or Assistant General Manager
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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