Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $50,000.00 - $60,000.00
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Career Development
Job Description
Fontainebleau Las Vegas is a luxury resort and hotel known for its commitment to excellence in hospitality and guest services. Situated in one of the most vibrant entertainment destinations in the world, the property combines elegance, innovation, and exceptional service to provide an unforgettable experience for its guests and Members. With a large capacity exceeding 3,000 rooms, Fontainebleau offers a dynamic work environment where team collaboration and dedication to quality are paramount. This renowned resort proudly emphasizes inclusivity, diversity, and career growth, making it a desirable employer in the hospitality industry. Fontainebleau Las Vegas also invests in its workforce by... Show More
Job Requirements
- Must be at least 21 years of age
- High School diploma or equivalent required
- Minimum three years of progressive housekeeping management experience in a large luxury resort
- Preferred experience opening a large property with over 3,000 rooms
- Knowledge of hotel operations and housekeeping functions
- Union experience preferred
- Ability to multitask and handle stressful situations calmly
- Experience managing schedules, labor standards, and service recoveries
- Ability to lead, mentor, and hold Members accountable
- Preferred knowledge of Forbes Travel Guide training
- Bilingual English and Spanish is a plus
- Professional appearance and demeanor
- Proficiency with Microsoft Office, Outlook, HotSOS, Rex and housekeeping software
- Knowledge of labor laws and OSHA regulations
- Highly motivated with strong hospitality commitment
- Ability to implement strategic plans, budgets and best practices
- Strong collaboration and leadership skills
- Excellent customer service and interpersonal skills
- Effective communication in English
- Excellent organizational skills
- Open availability for flexible scheduling including nights, holidays, and weekends
- Ability to work in a fast-paced and somewhat stressful environment
Job Qualifications
- High School diploma or equivalent
- Minimum of three years of progressive housekeeping management experience in a large luxury resort
- Experience with opening a 3,000 plus room property preferred
- Knowledge of hotel operations and housekeeping division functions
- Union experience
- Ability to multitask and handle stressful situations calmly
- Experience managing schedules, labor standards, and service recoveries
- Leadership skills to mentor and hold Members accountable
- Knowledge of Forbes Travel Guide training preferred
- Bilingual English and Spanish proficiency is a plus
- Professional appearance and demeanor
- Proficiency with Microsoft Office, Outlook, HotSOS, Rex, and other housekeeping software
- Knowledge of labor laws and OSHA regulations
- Strong commitment to excellence in hospitality
- Ability to implement strategic and operational plans
- Effective collaboration and communication skills
- Leadership abilities including delegation, problem solving, and clear communication
- Excellent customer service and interpersonal skills
- Proficient English communication skills both written and verbal
- Excellent organizational skills
- Availability to work flexible schedules including nights, holidays, and weekends
Job Duties
- Manage the daily activities of assigned work areas including cleaning of rooms, corridors, storage areas, locker rooms, and other relevant areas to ensure guest satisfaction
- Lead and supervise housekeeping staff providing guidance, support, and feedback
- Participate in the interview and selection of new Members
- Conduct regular inspections of guest rooms and public areas to uphold cleanliness and brand standards
- Update hourly Members on departmental policies and procedures
- Oversee inventory and reordering of housekeeping supplies, linens, and amenities
- Recommend new equipment and amenities following safety and service guidelines
- Assist in housekeeping budget planning and monitor expenses
- Address guest feedback and resolve housekeeping-related issues promptly
- Counsel and discipline Members as necessary
- Participate in performance reviews and provide regular feedback
- Follow safety protocols including handling cleaning chemicals and OSHA standards
- Collaborate and communicate with other departments such as front office and engineering
- Elevate individual and departmental performance
- Adapt to temporary or permanent duties as required
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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