Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $15.25 - $21.75
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Disability insurance
supplemental life insurance
Identity Theft Protection
flexible spending accounts
401k Retirement Plan
Paid Time Off
vacation
Holidays
Employee assistance program
hotel discounts
Job Description
The housekeeping department is a crucial component of any hotel, directly impacting guest satisfaction and the overall experience. This role is offered by a distinguished hotel known for its commitment to quality and guest service. This hotel stands out for its dedication to maintaining a clean, comfortable, and welcoming environment for every guest. As part of a well-established hospitality company with multiple properties, the hotel prides itself on fostering a supportive work environment and maintaining high operational standards while offering competitive benefits. The position is full-time and offers a rewarding career path for professionals passionate about hospitality and guest services.Show More
Job Requirements
- A high school diploma is usually required
- previous experience in housekeeping or a related field, with a minimum of 2 years in a supervisory or managerial role
- strong communication and interpersonal skills
- excellent organizational and time-management skills
- strong attention to detail and a commitment to maintaining high-quality standards
- leadership skills to manage and motivate a diverse team
- ability to address and resolve issues promptly
- familiarity with industry cleaning standards and best practices
- proficiency in using basic computer applications such as Microsoft Office
- ability to work flexible hours and adapt to changing priorities
Job Qualifications
- A degree in hospitality management or a related field is an advantage
- previous experience in housekeeping or a related field, with a minimum of 2 years in a supervisory or managerial role
- strong communication and interpersonal skills
- excellent organizational and time-management skills
- strong attention to detail and a commitment to maintaining high-quality standards
- leadership skills to manage and motivate a diverse team
- ability to address and resolve issues promptly
- familiarity with industry cleaning standards and best practices
- proficiency in using basic computer applications such as Microsoft Office
- ability to work flexible hours and adapt to changing priorities
Job Duties
- Recruit, train, and supervise housekeeping staff
- create department schedules and assign duties to housekeeping personnel daily
- conduct performance evaluations and provide feedback to staff
- provide ongoing training to housekeeping staff
- implement and update training programs to improve efficiency and performance
- establish and enforce cleaning standards and procedures
- monitor and inspect the cleanliness of rooms, public areas, and other hotel facilities
- ensure compliance with health and safety regulations
- implement quality control programs to maintain high standards of cleanliness
- conduct regular audits to ensure adherence to established standards
- maintain inventory of cleaning supplies and equipment
- coordinate with the purchasing department for the procurement of cleaning materials
- control costs and expenses within the allocated budget
- address guest complaints and concerns related to housekeeping
- implement measures to enhance guest satisfaction and experience
- liaise with other departments to coordinate housekeeping activities
- communicate with front desk staff to ensure accurate room status information
- report maintenance issues and coordinate with the maintenance department for timely resolution
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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