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TPG Hotels & Resorts

Housekeeping Manager

Job Overview

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Employment Type

Full-time
Part-time
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Work Schedule

Flexible
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Benefits

Health Insurance
Dental Insurance
Vision Insurance
Disability insurance
supplemental life insurance
Identity Theft Protection
flexible spending accounts
401(k) retirement plan
Paid Time Off
vacation
Holidays
Employee assistance program
hotel discounts

Job Description

This job opportunity is with an established hotel recognized for its commitment to providing exceptional hospitality and guest services. The hotel prides itself on maintaining high standards of cleanliness, comfort, and customer satisfaction, ensuring every guest enjoys a memorable stay. As part of a globally respected hospitality group, the hotel offers a dynamic work environment with a focus on employee development and career growth within the hospitality industry.

The Housekeeping Manager role is crucial in sustaining the hotel's reputation for cleanliness and guest satisfaction. This managerial position involves comprehensive oversight of the housekeeping department's daily operations, guaranteeing that all... Show More

Job Requirements

  • High school diploma
  • minimum 2 years supervisory or managerial experience in housekeeping or related field
  • strong communication skills
  • excellent organizational and time-management skills
  • detail-oriented
  • leadership capabilities
  • ability to resolve issues promptly
  • familiarity with cleaning standards
  • proficiency with basic computer applications
  • flexibility to work varying hours

Job Qualifications

  • High school diploma
  • degree in hospitality management or related field is an advantage
  • previous housekeeping or related field experience
  • minimum 2 years in supervisory or managerial role
  • strong communication and interpersonal skills
  • excellent organizational and time-management skills
  • attention to detail
  • leadership skills
  • problem-solving abilities
  • familiarity with industry cleaning standards
  • proficiency in Microsoft Office
  • ability to work flexible hours

Job Duties

  • Recruit, train, and supervise housekeeping staff
  • create department schedules and assign duties daily
  • conduct performance evaluations and provide staff feedback
  • implement and update training programs
  • establish and enforce cleaning standards and procedures
  • monitor and inspect cleanliness of rooms and public areas
  • ensure compliance with health and safety regulations
  • implement quality control programs
  • conduct regular audits
  • maintain inventory of cleaning supplies and equipment
  • coordinate procurement with purchasing department
  • control costs within budget
  • address guest complaints and concerns
  • implement measures to enhance guest satisfaction
  • liaise with other departments to coordinate housekeeping
  • communicate with front desk staff for room status
  • report and coordinate maintenance issues

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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