Kimpton Hotels & Restaurants logo

Housekeeping Manager

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Range $19.00 - $26.75
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Work Schedule

Flexible
Weekend Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Life insurance
Disability insurance

Job Description

Kimpton Hotels & Restaurants, founded in 1981 in San Francisco by Bill Kimpton, revolutionized the hospitality industry by fostering heartfelt, human connections that empower guests and employees alike. It is a boutique hotel brand known for its unique approach to hospitality that celebrates individuality, creativity, and genuine experiences. At Kimpton, the culture is deeply rooted in an entrepreneurial spirit and a rebellious zest for life, encouraging employees to bring their full, authentic selves to work. This approach not only enhances the guest experience but also creates a supportive and exciting work environment where diverse backgrounds, talents, and personality traits are... Show More

Job Requirements

  • High school diploma or general education degree (GED)
  • 1+ years management experience in hospitality industry
  • Positivity, teamwork, and a passion for customer service
  • Flexible schedule, able to work evenings, weekends and holidays
  • Basic knowledge of MS Office
  • Ability to supervise a team and coordinate multiple tasks simultaneously

Job Qualifications

  • High school diploma or general education degree (GED)
  • 1+ years management experience in hospitality industry
  • Basic knowledge of MS Office
  • Positivity, teamwork, and a passion for customer service
  • Strong organizational and leadership skills
  • Knowledge of housekeeping standards and safety regulations

Job Duties

  • Supervise and coordinate activities of room attendants and cleaners engaged in cleaning and maintaining hotel premises
  • Assist in the selection of staff, recruit, hire, and train qualified housekeeping personnel
  • Ensure all meeting room and public spaces are accurately set up according to event function sheets
  • Confirm all housekeeping staff members have arrived or find substitutes for absent employees
  • Prepare and distribute room assignments and keys to housekeeping attendants
  • Check floors periodically, update room status, and find opportunities for service improvements
  • Answer department telephone to respond quickly to guest requests
  • Check hotel's computer system for room status and enter updated information
  • Review and update systems and supplies purchase for guest rooms using budget guidelines
  • Train staff formally and on-the-job, updating on new laws and regulations
  • Maintain high-quality housekeeping standards for guest rooms, linens, uniforms, lost and found, laundry, janitorial and night cleaning
  • Establish quality-cleaning programs to maintain appearance and life of furniture, fixtures, and equipment
  • Submit requests for repair of cleaning equipment
  • Requisition or purchase supplies and equipment for room honor bars, toiletries, and paper products
  • Assist Director of Housekeeping in scheduling maintenance and deep cleaning of hotel rooms and public spaces

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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