Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Flexible spending account
Health savings account
Dependent Care Assistance
Disability insurance
Life insurance
Employee assistance program
Supplemental benefits
401K Matching
Employee Discount Program
Vacation Time
Sick Time
Job Description
Our establishment is a prestigious hotel dedicated to providing exceptional hospitality experiences to all guests. With a commitment to impeccable cleanliness, comfort, and service excellence, we maintain high standards across all areas of our property. From guest rooms to public and back-of-house areas, our hotel strives to create an inviting and clean environment that enhances guest satisfaction and loyalty. We foster a supportive and motivating workplace atmosphere where employees are valued, trained, and empowered to succeed in their roles. The Housekeeping Manager position is a vital part of our management team, tasked with ensuring that every corner of the hotel... Show More
Job Requirements
- High school diploma or G.E.D. equivalent
- Minimum 1 year of related work experience
- Minimum 1 year of supervisory experience
- Strong verbal and written communication skills
- Proven leadership and organizational capabilities
- Ability to work effectively with diverse groups of people
- Familiarity with housekeeping equipment and safety protocols
- Basic knowledge of chemical safety and machine operation guidelines
Job Qualifications
- High school diploma or G.E.D. equivalent
- At least 1 year of related work experience
- At least 1 year of supervisory experience
- Strong verbal and written communication skills
- Strong supervisory and organizational skills
- Demonstrated ability to effectively interact with people of other backgrounds
- Strong problem-solving skills
- Ability to effectively lead, motivate, manage and train the housekeeping team
- Requires thorough understanding of housekeeping equipment, procedures, and processes
- Knowledge of the material safety data sheet when using chemicals and safety rules when working around machinery
Job Duties
- Obtain list of vacant rooms to be cleaned immediately and list of prospective checkouts or discharges to prepare work assignments
- Advise manager, desk clerk, and admitting personnel of rooms ready for occupancy
- Maintain inventory of cleaning supplies and linen stock to ensure adequate supplies
- Issue supplies and equipment to workers
- Investigate concerns regarding housekeeping service and equipment and take corrective action
- Ensure guest rooms, public areas, and back-of-house areas are cleaned and maintained to hotel standards
- Develop and implement cleaning procedures, as well as conducting regular inspections
- Examine rooms, halls, and lobbies to determine the need for repairs or replacement of furniture or equipment and make recommendations to management
- Ensure guest rooms are properly secured and that proper key control procedures are utilized by the housekeeping staff
- Screen job applicants, hire new employees, and recommend promotions, transfers, or dismissals
- Conduct orientation training of new employees and in-service training of other employees to explain company policies, housekeeping work procedures, and to demonstrate use and maintenance of equipment
- Attend training seminars to perfect housekeeping techniques and procedures and enhance supervisory skills
- Record data concerning work assignments, personnel actions, and timecards, and prepare periodic reports
- Prepare reports concerning room occupancy, payroll expenses, and department expenses
- Attend periodic staff meetings with other department heads to discuss company policies and patrons' complaints and make recommendations to improve service and ensure operational efficiency
- Assist in controlling housekeeping department expenses
- Implement and enforce health and safety regulations, including proper handling of chemicals and equipment, and ensuring a safe working environment for staff
- Other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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