Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $15.00 - $21.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Career development opportunities
wellness programs
Job Description
HHM Hotels is a respected and renowned hotel management company known for its commitment to excellence, sustainability, and exceptional guest service. Focused on creating memorable hospitality experiences, HHM Hotels operates a diverse portfolio of properties that uphold the highest standards in the hospitality industry. The company fosters a culture of integrity, inclusiveness, and continuous improvement, emphasizing its core values of People Are Our Capability, Hearts That Serve, Only Excellence, Stay Nimble, and Own It. HHM Hotels takes pride in maintaining an equitable and supportive work environment, proudly standing as an equal-opportunity employer that values diversity across all dimensions of its... Show More
Job Requirements
- High school diploma or equivalent preferred
- One year previous housekeeping supervisor experience required
- Ability to stand for extended periods and perform physical tasks such as lifting up to 25 pounds
- Willingness to work varied hours including holidays, weekends and alternate shifts
- Strong organizational and scheduling skills
- Ability to handle guest inquiries and complaints professionally
- Familiarity with MSDS and OSHA safety standards
Job Qualifications
- High school diploma or equivalent preferred
- Previous experience as a housekeeping supervisor or similar role for at least one year
- Strong leadership and team management skills
- Good communication and interpersonal abilities
- Knowledge of housekeeping operations and quality standards
- Ability to follow safety and sustainability guidelines
Job Duties
- Interview, select, train, schedule, coach and support associates ensuring they meet brand standards and core values
- Observe and monitor staff performance for efficient operations and adherence to policies
- Inspect guest rooms, public areas and grounds for cleanliness, appearance and safety
- Answer inquiries related to hotel policies and services and resolve guest complaints
- Prepare schedules based on occupancy and assign duties to associates
- Take inventory and submit periodic orders to ensure timely supply purchase
- Prepare departmental paperwork and comply with internal audit standards
- Communicate guest service scores to drive performance improvement
- Maintain departmental expenses within budget
- Ensure compliance with brand standards and sustainability guidelines
- Follow safety practices according to MSDS and OSHA standards
- Participate in safety committees
- Perform other duties as assigned by management
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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