Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $17.00 - $24.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and Development
Flexible Schedule
Job Description
Hilton Anchorage, located in the vibrant heart of Anchorage, Alaska, stands as a premier destination for travelers seeking exceptional service coupled with superior comfort. Featuring 606 well-appointed rooms, the hotel is renowned for its commitment to maintaining the highest standards of cleanliness and guest satisfaction. It caters to a diverse clientele ranging from business travelers and tourists to large conventions and special events, delivering an unparalleled hospitality experience that combines modern amenities with warm Alaskan hospitality.
The Housekeeping Manager at Hilton Anchorage plays a pivotal role in ensuring that the hotel's standards for cleanliness and guest experience are met con... Show More
The Housekeeping Manager at Hilton Anchorage plays a pivotal role in ensuring that the hotel's standards for cleanliness and guest experience are met con... Show More
Job Requirements
- Minimum high school diploma or equivalent
- Minimum 2 years of housekeeping supervisory or management experience
- Strong communication and leadership skills
- Ability to manage scheduling and inventory
- Proficiency in Microsoft Office
- Experience with hotel property management systems preferred
- Flexibility to work weekends and holidays
- Ability to handle guest concerns professionally
- Detail-oriented approach
- Physical ability to oversee housekeeping operations and perform inspections
Job Qualifications
- Minimum 2 years of housekeeping supervisory or management experience preferably in a hotel setting
- Strong leadership organizational and communication skills
- Proven ability to train motivate and lead a diverse team
- Detail-oriented with excellent time management skills
- Proficient in Microsoft Office experience with hotel PMS eg ONQ Opera preferred
- Bilingual skills a plus
- Flexible schedule including weekends and holidays as needed
Job Duties
- Lead and supervise the housekeeping team including room attendants housepersons and laundry staff
- Conduct daily inspections of guest rooms public areas and back-of-house spaces
- Ensure compliance with hotel standards safety protocols and cleanliness requirements
- Manage housekeeping scheduling and staffing to ensure coverage during peak and off-peak periods
- Coordinate with maintenance front office and other departments to ensure seamless operations
- Monitor and manage inventory of linen cleaning supplies and equipment place orders as needed
- Train coach and evaluate team members to maintain high performance and service standards
- Respond promptly to guest concerns and take corrective action when necessary
- Track and report on departmental KPIs such as room turnaround time guest satisfaction scores and productivity
- Support budgeting and cost control efforts
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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