Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $14.00 - $21.00
Work Schedule
Flexible
Day Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Disability insurance
Paid Time Off
401(k)
Job Description
Westin Virginia Beach Town Center, part of Crestline Hotels & Resorts, is a premier hospitality establishment dedicated to providing exceptional guest experiences through comfort, cleanliness, and outstanding service. Located in the vibrant Virginia Beach Town Center, this hotel caters to a diverse range of travelers including business professionals, families, and leisure tourists seeking both relaxation and convenience. Crestline Hotels & Resorts is renowned for its commitment to quality, integrity, and the well-being of every guest and employee. The company values inclusivity and equal opportunity, fostering a work environment that encourages growth and excellence. They offer competitive employment benefits including medical,... Show More
Job Requirements
- High school graduate or General Education Degree (GED)
- 2-3 plus years of experience in housekeeping management preferred
- Basic computer skills needed
- Familiarity with Microsoft Office preferred
- Experience with hotel information systems preferred
Job Qualifications
- High school graduate or General Education Degree (GED)
- 2-3 plus years of experience in housekeeping management preferred
- Basic computer skills needed
- Familiarity with Microsoft Office preferred
- Experience with hotel information systems preferred
Job Duties
- Inspect work performed to ensure that it meets specifications and established standards
- Plan and prepare employee work schedules
- Perform or assist with cleaning duties as necessary
- Investigate complaints about service and equipment, and take corrective action
- Coordinate activities with other departments to ensure that services are provided in an efficient and timely manner
- Check equipment to ensure that it is in working order
- Inspect and evaluate the physical condition of facilities in order to determine the type of work required
- Select the most suitable cleaning materials for different types of linens, furniture, flooring, and surfaces
- Instruct staff in work policies and procedures, and the use and maintenance of equipment
- Order and purchase equipment and supplies and Issue supplies and equipment to workers
- Forecast necessary levels of staffing and stock at different times, in order to facilitate effective scheduling and ordering
- Evaluate employee performance, and recommend personnel actions such as promotions, transfers, and dismissals
- Confer with staff in order to resolve performance and personnel problems, and to discuss company policies
- Establish and implement operational standards and procedures for the department
- Recommend or arrange for additional services such as painting, repair work, renovations, and the replacement of furnishings and equipment
- Select and order or purchase new equipment, supplies, and furnishings
- Recommend changes that could improve service and increase operational efficiency
- Maintain required records of work hours, budgets, payrolls, and other information
- Screen job applicants, and hire new employees
- Supervise in-house services such as laundries, dry cleaning, and/or valet services
- Advise the front office of rooms ready for occupancy
- Perform financial tasks such as estimating costs, and preparing and managing budgets
- Prepare activity and personnel reports, and reports containing information such as occupancy, hours worked, facility usage, work performed, and departmental expenses
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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