DKN HOTEL GROUP

Housekeeping Lead

Job Overview

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Employment Type

Hourly
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Compensation

Type:
Hourly
Rate:
Exact $18.00
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Work Schedule

Flexible
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Benefits

Health Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Work-life balance
Career development opportunities
team environment

Job Description

DKN Hotels is a renowned hospitality company known for delivering exceptional guest experiences across its portfolio of establishments. With a strong commitment to quality service and operational excellence, DKN Hotels offers a welcoming environment for both guests and employees. The company emphasizes a culture of respect, teamwork, and continuous improvement, positioning itself as a leader in the hospitality industry.

Located in San Bernardino, CA, the HSB property stands as a testament to DKN Hotels' dedication to providing a "Home Away From Home" experience. This hotel caters to diverse travelers seeking comfort, convenience, and superior service. The hotel's operations focus o... Show More

Job Requirements

  • Minimum of two (2) years hotel experience as a room attendant
  • Previous supervisory duties preferred
  • Bilingual
  • Knowledge of safe use of housekeeping and laundry chemicals and hotel housekeeping operations
  • Supervision and training skills
  • Ability to prioritize, organize and delegate work assignments
  • Ability to direct performance of team members and follow-up with corrective action where needed
  • Dependable

Job Qualifications

  • Minimum of two (2) years hotel experience as a room attendant
  • Previous supervisory duties preferred
  • Bilingual
  • Knowledge of safe use of housekeeping and laundry chemicals and hotel housekeeping operations
  • Supervision and training skills
  • Ability to prioritize, organize and delegate work assignments
  • Ability to direct performance of team members and follow-up with corrective action where needed
  • Dependable

Job Duties

  • Maintain a friendly, cheerful and courteous demeanor at all times, while providing personalized service to hotel guests
  • Communicate effectively with guests and fellow team members
  • Be proficient at all housekeeping systems and processes
  • Direct the housekeeping team and act as a liaison between housekeeping team and General Manager
  • Clean guestrooms to DKN Hotels' standards
  • Follow DKN Hotels' policy for room amenities
  • Turn items left in guestrooms into Lost & Found
  • Maintain complete security of keys checked out
  • Never leave property with a key
  • Report any maintenance items that need immediate attention
  • Provide assistance to other team members and departments to contribute to the best overall performance of the department and hotel
  • Deliver DKN's "Home Away From Home" experience
  • Perform other duties as assigned, requested or deemed necessary by management

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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