Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $21.00 - $23.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and development programs
Career advancement opportunities
Job Description
Springboard Hospitality is a premier third-party hotel management company with over 30 years of experience transforming lifestyle hotels. Their impressive portfolio spans from the islands of Hawaii to the tip of Florida, encompassing a diverse range of unique properties. The company is renowned for its innovative approach to hospitality, combining inspiring onsite programming with authentic experiences tailored to each hotel’s locale. The Springboard team comprises a vibrant mix of independent innovators, savvy storytellers, adventure-seekers, tech entrepreneurs, free-thinkers, and community leaders who are passionate about delivering memorable moments for guests. They are dedicated to going above and beyond to create hotels... Show More
Job Requirements
- High school diploma or equivalent
- minimum 2 years experience in housekeeping or related field
- previous supervisory experience preferred
- strong interpersonal and communication skills
- ability to work flexible hours including weekends and holidays
- physical ability to stand, walk, and perform housekeeping duties
- ability to handle multiple tasks and prioritize
- knowledge of safety and sanitation standards
- effective leadership and team management skills
Job Qualifications
- High school diploma or equivalent
- previous housekeeping supervisory experience preferred
- strong leadership and communication skills
- ability to train and motivate staff
- knowledge of health and sanitation regulations
- experience with inventory and expense monitoring
- excellent customer service skills
- ability to handle emergency procedures
- proficiency in using communication devices like two-way radios
- attention to detail in inspection and documentation
- ability to maintain confidentiality and professionalism
Job Duties
- Supervise housekeeping associates to attract, retain, and motivate them while providing a safe work environment
- interview, schedule, train, develop, empower, coach, and counsel staff
- maintain high standards of personal appearance and grooming
- listen to and address staff concerns in a courteous and service oriented manner
- maintain regular attendance and use proper communication etiquette
- inspect staff work performance daily to ensure standards and productivity levels
- oversee closing procedures ensuring carts are clean and restocked
- ensure daily records are completed and submitted on time
- maintain key control system and collect keys daily
- supervise laundry and housekeeping operations
- submit documentation regarding poor performance or misconduct
- ensure staff take meal breaks and rest periods
- manage lost and found items according to company standards
- inspect VIP rooms and report availability
- ensure compliance with accident/loss prevention programs and health standards
- monitor and report on expenses
- respond to guest requests and concerns professionally
- implement emergency training and procedures
- coordinate maintenance issues with Engineering to maintain safety and guest satisfaction
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
You may be also interested in: