Job Overview
Employment Type
Part-time
Compensation
Type:
Hourly
Rate:
Range $14.00 - $16.00
Work Schedule
Weekend Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
401(k) plan with Company Match
Same Day Pay
vacation
Personal Days
Holiday pay
Employee Discounts
Online Training Courses
Employee assistance program
Job Description
Courtyard Memphis East Bill Morris Parkway is a well-established hotel located in the vibrant and accessible area of East Memphis, Tennessee. Operated under the globally recognized Marriott brand, this hotel benefits from the extensive hospitality expertise and standards associated with one of the world's leading hotel chains. The property is strategically situated minutes from essential local landmarks such as Memphis International Airport, FedEx Headquarters, and International Paper, providing convenience for both leisure and business travelers. Courtyard Memphis East Bill Morris Parkway caters to a diverse clientele, welcoming guests for business trips as well as families on vacation, ensuring an inviting... Show More
Job Requirements
- High school diploma or equivalent
- Demonstrated experience with a strong focus on guest satisfaction
- Exceptional ability to manage time effectively and stay organized in a fast-paced environment
- Excellent skills for engaging with guests and collaborating with team members seamlessly
- Flexibility to work weekends and holidays
Job Qualifications
- High school diploma or equivalent
- Demonstrated experience with a strong focus on guest satisfaction
- Exceptional ability to manage time effectively and stay organized in a fast-paced environment
- Excellent skills for engaging with guests and collaborating with team members seamlessly
Job Duties
- Conducting detailed inspections of guest rooms and public areas to ensure cleanliness, proper setup, and adherence to hotel standards
- Checking for missing or damaged items, including linens, furniture, and amenities
- Verifying that housekeeping staff follow proper cleaning procedures and meet sanitation guidelines
- Assisting in training and coaching housekeeping staff to maintain quality standards
- Providing constructive feedback to room attendants and addressing any deficiencies
- Ensuring that housekeepers complete their tasks efficiently and on time
- Responding to guest requests and complaints related to room cleanliness or housekeeping services
- Ensuring that VIP and special request rooms are properly prepared
- Assisting with room inspections before guest check-ins to uphold a high level of service
- Monitoring the use of linens, cleaning products, and guest amenities to prevent shortages
- Coordinating with housekeeping supervisors to ensure proper stocking and distribution of supplies
- Ensuring adherence to hotel policies, health, and safety regulations
- Reporting maintenance issues such as plumbing, electrical, or HVAC problems to the engineering department
- Making sure all housekeeping equipment is properly maintained and stored
- Completing inspection reports and logging any housekeeping issues
- Assisting in scheduling staff shifts and assigning cleaning tasks
- Collaborating with the front desk and maintenance team to ensure smooth room turnover
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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