Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $14.50 - $18.75
Work Schedule
Standard Hours
Flexible
Benefits
Free room nights
discounted room rates
Medical insurance
prescription insurance
Dental Insurance
Vision Insurance
Paid Time Off
Holiday pay
Paid Family Bonding Time
Adoption assistance
401K with company match
Access to recreational facilities
Retail Discounts
Job Description
Wild Dunes Resort, a premier destination by Hyatt located along the scenic coastline, prides itself on offering a memorable experience to guests through exceptional service and a welcoming atmosphere. As a distinguished resort, Wild Dunes combines luxury amenities with warm hospitality, making it a sought-after vacation spot for families, couples, and visitors seeking a relaxing getaway. The company fosters a culture rooted in values such as empathy, integrity, respect, inclusion, experimentation, and wellbeing, which permeates every aspect of their operations. Employees at Wild Dunes Resort are regarded not just as workers but as valued members of a collaborative team dedicated... Show More
Job Requirements
- Ability to perform physical tasks including lifting and moving supplies
- Must be reliable and punctual
- Willingness to work flexible hours including weekends and holidays
- Ability to follow directions and work independently as well as part of a team
- Basic literacy and numeracy skills
- Commitment to maintaining a safe work environment
- Must be at least 18 years of age
- Ability to handle guest requests professionally
Job Qualifications
- High school diploma or equivalent preferred
- Previous experience in housekeeping or hospitality preferred
- Ability to communicate effectively with team members and guests
- Basic knowledge of cleaning and stocking procedures
- Ability to operate communication tools such as radios and mobile applications
- Strong attention to detail and organizational skills
- Ability to work in a fast-paced and dynamic environment
- Commitment to uphold resort values such as empathy, integrity, respect, and inclusion
Job Duties
- Deliver linens and other supplies to room attendants and stock closets on assigned floors
- Maintain complete and effective ongoing stocking of all linen closets except linens and terries unless assigned
- Keep van and houseman vehicles stocked and orderly at all times
- Report any needed repairs immediately to supervisor such as leaky faucets or toilets, loose tile, broken windowpanes, missing nuts or screws
- Responsible for delivery of requested guest items
- Receive and store incoming freight accurately and promptly
- Maintain cleanliness and organization of floor closets and vending areas
- Clean other designated areas such as fixtures, vending areas, and storage areas for assigned floors
- Provide prompt response to all service calls including guest, front desk, or housekeeping requests as needed
- Maintain effective organization, layout, cleanliness, security, upkeep and maintenance of all storage closets and facilities
- Follow through on lost and found procedures with absolute respect for guest property
- Maintain constant awareness of safety issues and report all safety incidents to on-duty supervisor
- Keep accurate and legible records of all services
- Provide accurate key control and effective security for all keys, buildings and vehicles
- Help maintain a clean and safe working environment in the housekeeping department
- Communicate all pertinent information to the housekeeping team
- Utilize the radio system and HotSOS application to accept requests input by other departments
- Maintain an up to date working knowledge of all resort amenities and special events
- Up sell other resort services and amenities to guests
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Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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