Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $13.50 - $17.25
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Training and Development
Uniform allowance
Job Description
Loews Hotels & Co is a distinguished hospitality company known for its commitment to luxury, comfort, and exceptional guest experiences. Recently, the company has expanded its prestigious portfolio by launching the Loews Kansas City Hotel in Kansas City, Missouri. This impressive 800-room hotel offers an extensive 60,000 square feet of meeting and function space, perfectly designed to accommodate a variety of events, including large conventions and intimate meetings. The hotel is uniquely connected via a sky bridge to the 800,000 square foot Kansas City Convention Center, further enhancing its appeal as a prime location for group events and meetings. This... Show More
Job Requirements
- High school diploma or equivalent
- previous experience preferred but not mandatory
- ability to stand, walk, lift and bend extensively
- physical ability to push, stand, stoop, bend and lift items up to 150 pounds repetitively
- availability to work flexible schedules including weekends and holidays
- ability to maintain a friendly and positive attitude
- basic English proficiency
Job Qualifications
- Previous housekeeping experience an asset
- ability to work as part of a dynamic quality-driven team
- basic English language skills
- customer service oriented with excellent hospitality skills
- ability to follow policies and procedures
- strong communication skills
- capable of adhering to safety regulations
Job Duties
- Report to work as scheduled in proper uniform
- maintain a friendly positive attitude ensuring positive guest experiences
- follow all housekeeping department policies and procedures
- communicate properly over radio
- respond and close HotSOS and other requests as assigned
- assist room attendants by emptying trash and soiled linens
- maintain cleanliness in public restrooms, hotel lobbies, ashtrays, elevators, ice machine areas, stairwells, building entrances and hallways
- handle guests with excellent relations skills
- clean back-of-house windows as needed
- vacuum guest hallways daily
- use proper chemicals as described in procedures
- attend departmental meetings as scheduled
- perform duties efficiently and timely
- maintain linen closets clean, stocked and organized
- bring trash to compactor at end of day
- wash and deliver guest room glassware to linen closets
- bring dirty glassware to housekeeping at shift end
- perform other duties as directed by management
- promptly notify supervisors of all problems or unusual matters
- be polite and helpful to guests, management and team members
- attend hotel meetings and training sessions
- maintain cleanliness and condition of equipment and work area
- execute emergency procedures as required
- comply with safety regulations and hotel policies
- recycle when possible
- remain current with hotel information and changes
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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