Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $13.25 - $17.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and Development
Employee wellness programs
Job Description
Loews Ventana Canyon Resort stands as one of Arizona's premier luxury resorts, nestled against the stunning backdrop of the Catalina Mountains in Tucson. This elegant resort offers guests an immersive experience combining the natural beauty of the desert landscape with upscale accommodations, exceptional service, and an array of recreational amenities. Recognized as a desert oasis, Loews Ventana Canyon Resort invites travelers to indulge in a unique Sonoran Escape for the Senses, delivering a refreshing blend of relaxation and adventure. The resort presents an alluring destination for visitors seeking both tranquility and excitement within Arizona's picturesque environment, making it a top... Show More
Job Requirements
- Able to stand, walk, push, stoop, bend, and lift items weighing up to 150 pounds repetitively during entire shift
- Requires extensive standing, walking, lifting and bending
- Basic English language skills
- Must be customer-service orientated and have excellent hospitality skills
- Able to work a flexible schedule including weekends and holidays
- Able to work as part of a quality-driven team
- Previous experience an asset
Job Qualifications
- Previous experience an asset
- Able to work as part of a dynamic quality-driven team
- Basic English language skills
- Must have excellent customer service and hospitality skills
- Able to work a flexible schedule including weekends and holidays
Job Duties
- Report to work as scheduled in proper uniform in accordance with company appearance standards
- Maintain a friendly, positive attitude ensuring a positive guest experience and recognizing returning guests
- Follow and adhere to all housekeeping department policies and procedures
- Follow proper etiquette when communicating over the radio
- Respond, follow, and close HotSOS and other requests assigned via radio
- Help room attendants by emptying trash and soiled linen from housekeeping carts
- Maintain cleanliness in public restrooms, hotel lobby levels, ashtrays, elevators and tracks, ice machine areas, stairwells, building entrances, and hallways
- Handle guests with excellent guest relations skills
- Clean back-of-the-house windows as needed
- Vacuum guest hallways daily
- Use proper cleaning chemicals according to departmental procedures
- Attend all departmental meetings as scheduled
- Perform duties in a timely and efficient manner
- Maintain clean, stocked, and organized linen closets
- Bring trash to compactor at end of the day
- Wash and deliver guest room glassware to linen closets
- Bring dirty glassware to housekeeping at shift end
- Perform other duties as directed by management consistent with company policies
- Notify supervisors promptly of all problems or unusual matters
- Be polite, friendly, and helpful to guests, management, and team members
- Attend hotel meetings and training sessions
- Maintain cleanliness and excellent condition of equipment and work area
- Execute emergency procedures according to hotel standards
- Comply with safety regulations and hotel policies
- Recycle whenever possible
- Remain current with hotel information and changes
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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