Job Overview
Employment Type
Temporary
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $13.25 - $17.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and Development
Uniform allowance
Job Description
Loews Ventana Canyon Resort is a premier luxury resort located in the scenic region of Tucson, Arizona, renowned for its breathtaking views of the Catalina Mountain range and its commitment to delivering exceptional guest experiences. Nestled within this desert oasis, the resort offers a unique Sonoran Escape for the Senses, blending the natural beauty of the surroundings with world-class amenities and services. As a top choice among Arizona luxury resorts, Loews Ventana Canyon Resort emphasizes comfort, relaxation, and rejuvenation for all its guests, making it an ideal destination for travelers seeking both adventure and tranquility in the beautiful Sonoran Desert.Show More
Job Requirements
- High school diploma or equivalent preferred
- previous housekeeping or cleaning experience preferred
- ability to communicate effectively in basic English
- physical ability to stand, walk, lift, bend, stoop and push up to 150 pounds repeatedly
- availability to work weekends and holidays
- strong customer service orientation
- ability to follow instructions and work as part of a team
Job Qualifications
- Previous experience an asset
- able to work as part of a dynamic quality-driven team
- basic English language skills
- requires extensive standing, walking, lifting and bending
- able to push, stand, stoop, bend, and lift items weighing up to 150 pounds repetitively during entire shift
- able to work a flexible schedule including weekends and holidays
- must be customer-service orientated and have excellent hospitality skills
Job Duties
- Reports to work as scheduled in proper uniform in accordance with the company personal appearance standards
- consistently maintains a friendly positive attitude to ensure positive guest experience and recognition of returning guests
- follows and adheres to all policies and procedures set forth by the Housekeeping Department
- follows proper etiquette when communicating over the radio
- responds, follows and closes HotSOS and other requests when assigned
- helps room attendants by emptying trash and soiled linen from housekeeping carts
- maintains cleanliness of public rest rooms, hotel lobby levels, ashtrays, elevators and tracks, ice machine areas, stairwells, building entrance and hallways
- handles guests with excellent guest relations skills
- cleans back-of-the-house windows as needed
- vacuums guest hallways daily
- uses proper chemicals when cleaning as per department’s procedures
- attends all departmental meetings as scheduled
- performs all duties in a timely and efficient manner
- maintains linen closets clean, stocked and organized
- brings trash to compactor at the end of day
- responsible for washing guest room glassware and delivering to linen closets
- brings dirty glassware to housekeeping at end of shift
- performs other duties as directed by management consistent with company policies
- notifies immediate supervisors promptly of all problems or unusual matters
- is polite, friendly, and helpful to guests, management, and team members
- attends appropriate hotel meetings and training sessions
- maintains cleanliness and excellent condition of equipment and work area
- executes emergency procedures in accordance with hotel standards
- complies with safety regulations and procedures
- complies with hotel policies and rules
- recycles whenever possible
- remains current with hotel information and changes
Job Qualifications
Experience
No experience required
Job Location
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