Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $14.00 - $17.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and development opportunities
Flexible Schedule
Job Description
Loews New Orleans Hotel stands as a beacon of comfort and luxury in the vibrant heart of New Orleans, specifically located in the culturally rich Warehouse District. This esteemed hotel embodies the charm and romance famously captured by Tennessee Williams in his celebrated plays and stories, creating an atmosphere that reflects the unique spirit of the Big Easy. As a cultural crossroad, the hotel offers guests a blend of refined elegance, modern amenities, and the warmth of Southern hospitality, making it a premier destination for both tourists and business travelers.
The hotel prides itself on delivering an exceptional gue... Show More
The hotel prides itself on delivering an exceptional gue... Show More
Job Requirements
- High school diploma or equivalent preferred
- Previous experience in housekeeping or public area cleaning preferred
- Ability to stand, walk, and lift up to 150 pounds for extended periods
- Good communication skills in English
- Ability to work flexible hours including weekends and holidays
- Must maintain proper uniform and grooming standards
- Ability to follow safety and procedural guidelines
- Must be polite and professional in guest interactions
- Willingness to attend meetings and training sessions
Job Qualifications
- Previous experience an asset
- Able to work as part of a dynamic quality-driven team
- Basic English language skills
- Requires extensive standing, walking, lifting and bending
- Able to push, stand, stoop, bend, and lift items weighing up to 150 pounds repetitively during entire shift
- Able to work a flexible schedule, including weekends and holidays
- Must be customer-service orientated and have excellent hospitality skills
Job Duties
- Reports to work as scheduled, in proper uniform, in accordance with the company's personal appearance standards
- Consistently maintains a friendly positive attitude that ensures positive guest experience and giving recognition to returning guests
- Follow and adhere to all policies and procedures as set forth by the Housekeeping Department
- Follows proper etiquette when communicating over the radio
- Respond, follow and close HotSOS and other requests when assigned to them by the proper usage of Rexx/radio
- Responsible for helping room attendants by emptying trash and soiled linen from housekeeping carts
- Help maintain the following areas at all times: public rest rooms, hotel lobby levels, ashtrays, elevators and tracks, ice machine areas, stairwells, building entrance and hallways
- Handle guests with excellent guest relations skills
- Clean back-of-the-house windows as needed
- Vacuum guest hallways daily
- Use proper chemicals when cleaning as described by the department's procedures
- Attend all departmental meetings as scheduled
- Perform all duties in a timely and efficient manner
- Maintain linen closets clean, stock and organize
- Bring trash to compactor at the end of the day
- Responsible for washing guest room glassware and delivered to linen closets
- Responsible for bringing dirty glassware to housekeeping at the end of the shift
- Perform all other duties as directed by management that are consistent with the policies and procedures of the company
- Notifies immediate supervisors promptly and fully of all problems or unusual matters of significance
- Is polite, friendly, and helpful to the guests, management, and fellow team members
- Attends all appropriate hotel meetings and training sessions
- Maintains cleanliness and excellent condition of equipment, and work area
- Executes emergency procedures in accordance with hotel standards
- Complies with safety regulations and procedures
- Complies with hotel policies and rules
- Recycles whenever possible
- Remains current with hotel information and changes
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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