Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $14.00 - $17.00
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Professional development opportunities
Uniform allowance
Job Description
Loews Hotels & Co is a distinguished hotel company recognized for delivering luxurious and exceptional hospitality experiences. Established as a leader in the hospitality industry, Loews Hotels & Co is celebrated for its commitment to personalized service, modern amenities, and impeccable quality in its properties across the United States and Canada. The company’s newest venture includes the impressive Loews Kansas City Hotel, located in the vibrant downtown area of Kansas City, MO. This 24-story, all-glass hotel features 800 spacious rooms and stands out as a prominent addition to the city skyline. It boasts 60,000 square feet of adaptable meeting and... Show More
Job Requirements
- Ability to stand and walk for over two-thirds of the time
- ability to lift, push, stoop, bend, and carry items weighing up to 150 pounds repetitively
- ability to follow housekeeping procedures and use cleaning chemicals properly
- capacity for extensive standing, walking, lifting and bending
- excellent communication and listening skills
- ability to follow company uniform and grooming standards
- ability to work various shifts including weekends and holidays
Job Qualifications
- Previous experience an asset
- able to work as part of a dynamic quality-driven team
- basic English language skills
- customer-service orientated with excellent hospitality skills
- able to work a flexible schedule including weekends and holidays
Job Duties
- Report to work as scheduled, in proper uniform, following personal appearance standards
- maintain a friendly positive attitude to ensure a positive guest experience and recognize returning guests
- follow and adhere to all housekeeping department policies and procedures
- communicate properly over the radio using etiquette
- respond to and close HotSOS and other requests when assigned
- assist room attendants by emptying trash and soiled linen from housekeeping carts
- maintain cleanliness of public restrooms, hotel lobby levels, ashtrays, elevators, ice machine areas, stairwells, building entrances, and hallways
- handle guests with excellent guest relations skills
- clean back-of-the-house windows as needed
- vacuum guest hallways daily
- use proper cleaning chemicals according to department procedures
- attend departmental meetings and training sessions
- perform duties in a timely and efficient manner
- maintain linen closets clean, stocked and organized
- bring trash to compactor at the end of the day
- wash and deliver guest room glassware to linen closets
- bring dirty glassware to housekeeping at the end of the shift
- perform other duties as directed by management consistent with company policies
- notify supervisors promptly of any problems or unusual matters
- be polite, friendly and helpful to guests, management and team members
- maintain cleanliness and excellent condition of equipment and work area
- execute emergency procedures as per hotel standards
- comply with safety regulations and hotel policies
- recycle whenever possible
- stay current with hotel information and changes
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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