Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $14.00 - $17.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and Development
Employee wellness programs
Job Description
Loews Hotels & Co is a renowned luxury hospitality company with a distinguished reputation for delivering exceptional guest experiences across their portfolio of upscale hotels and resorts. The company is committed to providing exemplary service, outstanding amenities, and memorable stays that cater to both leisure and business travelers. With a focus on comfort, elegance, and modern design, Loews Hotels & Co has established itself as a leader in the hospitality industry with properties spanning prominent cities across North America. The company emphasizes a culture of inclusiveness, teamwork, and continuous improvement, ensuring their guests and employees alike benefit from a positive... Show More
Job Requirements
- High school diploma or equivalent preferred
- previous housekeeping or janitorial experience preferred
- ability to stand and walk for extended periods
- ability to lift and carry heavy loads up to 150 pounds
- strong communication skills
- ability to follow instructions and work independently or as part of a team
- flexibility to work various shifts including weekends and holidays
- adherence to company uniform and grooming standards
Job Qualifications
- Previous experience an asset
- able to work as part of a dynamic quality-driven team
- basic English language skills
- customer-service oriented with excellent hospitality skills
- able to push, stand, stoop, bend, and lift items weighing up to 150 pounds repeatedly
- able to work flexible schedule including weekends and holidays
Job Duties
- Report to work as scheduled in proper uniform in accordance with personal appearance standards
- consistently maintain a friendly positive attitude ensuring positive guest experience and recognition of returning guests
- follow and adhere to all Housekeeping Department policies and procedures
- communicate properly over radio using correct etiquette
- respond to and close HotSOS requests when assigned
- assist room attendants by emptying trash and soiled linen from housekeeping carts
- maintain cleanliness in public restrooms, hotel lobby levels, ashtrays, elevators, ice machine areas, stairwells, building entrances, and hallways
- handle guests with excellent guest relations skills
- clean back-of-the-house windows as needed
- vacuum guest hallways daily
- use proper chemicals for cleaning as set by department procedures
- attend all departmental meetings as scheduled
- perform all duties in a timely and efficient manner
- maintain linen closets clean, stocked, and organized
- bring trash to compactor at end of day
- wash guest room glassware and deliver to linen closets
- bring dirty glassware to housekeeping at end of shift
- perform other duties as directed by management consistent with company policies
- promptly notify supervisors of all problems or unusual matters
- be polite, friendly, and helpful to guests, management, and fellow team members
- attend all appropriate hotel meetings and training sessions
- maintain cleanliness and excellent condition of equipment and work areas
- execute emergency procedures in accordance with hotel standards
- comply with safety regulations and procedures
- comply with hotel policies and rules
- recycle whenever possible
- remain current with hotel information and changes
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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