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Loews Hotels & Co

Housekeeping Houseperson

Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Type:
Hourly
Rate:
Range $13.00 - $17.00
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Work Schedule

Flexible
Weekend Shifts
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Benefits

Health Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Training and development opportunities
Uniform allowance
Employee assistance program

Job Description

Loews Ventana Canyon Resort stands as a premier luxury resort nestled in the picturesque Catalina Mountain range near Tucson, Arizona. Known for its breathtaking natural beauty and exceptional hospitality, the resort presents a unique blend of luxury and the tranquil desert environment, making it a favored destination for travelers seeking a Sonoran Escape for the Senses. The resort offers high-end accommodations, fine dining, and a wealth of recreational activities ranging from golfing to hiking, all designed to immerse guests in the vibrant and serene desert landscape. As an integral part of Loews Hotels & Co, Ventana Canyon Resort embodies the... Show More

Job Requirements

  • Requires extensive standing, walking, lifting and bending
  • able to push, stand, stoop, bend and lift items weighing up to 150 pounds repetitively during entire shift
  • able to work flexible schedule including weekends and holidays
  • basic English language skills
  • customer-service orientated with excellent hospitality skills

Job Qualifications

  • Previous experience an asset
  • able to work as part of a dynamic quality-driven team
  • basic English language skills
  • customer-service orientated with excellent hospitality skills
  • able to work flexible schedule including weekends and holidays

Job Duties

  • Reports to work as scheduled in proper uniform in accordance with company appearance standards
  • consistently maintains a friendly positive attitude ensuring positive guest experience and recognizing returning guests
  • follows policies and procedures set forth by the Housekeeping Department
  • communicates properly over the radio
  • responds to and closes HotSOS and other requests as assigned using Rexx/radio
  • assists room attendants by emptying trash and soiled linen from housekeeping carts
  • maintains cleanliness of public restrooms, hotel lobby levels, ashtrays, elevators, ice machine areas, stairwells, building entrance and hallways
  • handles guests with excellent guest relations skills
  • cleans back-of-the-house windows as needed
  • vacuums guest hallways daily
  • uses proper chemicals as described in department procedures
  • attends all departmental meetings as scheduled
  • performs all duties in a timely and efficient manner
  • maintains linen closets clean, stocked and organized
  • brings trash to compactor at end of day
  • washes guest room glassware and delivers to linen closets
  • brings dirty glassware to housekeeping at end of shift
  • performs all other duties as directed by management consistent with company policies
  • promptly notifies supervisors of problems or significant matters
  • is polite, friendly and helpful to guests, management and team members
  • attends hotel meetings and training sessions
  • maintains cleanliness and excellent condition of equipment and work area
  • executes emergency procedures per hotel standards
  • complies with safety regulations and hotel policies
  • recycles whenever possible
  • stays current with hotel information and changes

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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