Housekeeping Houseperson

Mesquite, TX, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Type:

Hourly

Rate:

Range $14.00 - $18.00

Work Schedule

Standard Hours

Day Shifts

Job Description

Fairmont Dallas is a distinguished hotel located in the vibrant Arts District of downtown Dallas. With a rich history spanning over 50 years, this upscale hotel offers 545 elegantly appointed guestrooms and suites, along with over 73,000 square feet of versatile meeting space. The venue has been a preferred choice for hosting a wide array of events, including civic celebrations, social gatherings, cultural functions, conventions, and corporate meetings. This rich legacy of service excellence positions Fairmont Dallas as a landmark destination that combines timeless elegance with modern amenities, attracting guests from all walks of life seeking memorable experiences.

Fairm... Show More

Job Requirements

High school diploma or equivalent
Previous experience in cleaning or housekeeping
Knowledge of chemical safety and handling
Ability to communicate basic English
Physical ability to perform cleaning duties
Ability to follow detailed instructions
Team player mentality
Reliability and punctuality
Flexibility to work various shifts and weekends

Job Qualifications

High school graduate or equivalent vocational training
Previous experience in cleaning public buildings
Knowledge of proper chemical handling
Fluency in a foreign language, preferably Spanish
Experience in hospitality industry in similar position
Some English required
fluency in English, both verbal and non-verbal, preferred
Ability to count
Ability to perform job functions with attention to detail, speed and accuracy
Ability to prioritize and organize
Ability to be a clear thinker, remaining calm and resolving problems using good judgement
Ability to follow directions thoroughly
Ability to understand guest's service needs
Ability to work cohesively with co-workers as part of a team
Ability to work with minimal supervision
Ability to maintain confidentiality of guest information and pertinent hotel data

Job Duties

Maintain complete knowledge of and comply with all departmental policies/service procedures/standards
Maintain complete knowledge of correct maintenance and use of equipment
Use equipment only as intended
Anticipate guests' needs, respond promptly and acknowledge all guests, however busy and whatever time of day
Maintain positive guest relations at all times
Be familiar with all hotel services/features and local attractions/activities to respond to guest inquiries accurately
Resolve guest complaints, ensuring guest satisfaction
Monitor and maintain cleanliness, sanitation and organization of assigned work areas
Ensure security of any assigned keys and radios
Review assignment sheet and update completed assignments
Check with Floor Supervisor and Housekeeping office for additional assignments throughout the shift
Organize work duty priorities
Review assigned area and complete general removal of any trash or debris on floors
Maintain cleanliness and organization of floor closets
remove trash, wipe down shelves/counters
sweep and wax floor
remove non-floor closet items and transport to proper storage areas
Remove all dirty linen from assigned Room Attendant's carts and closets and place in laundry chute
Remove all dirty glassware from assigned Room Attendants' carts and closets
Transport to back landing
Return clean and capped glasses to floor closets in racks
Clean designated areas with proper chemicals, tools and equipment including guest room floor corridors, floor closets, service corridors, elevators, tracks and landings, guest ice machine areas, stairwells
Wipe down all surfaces of ice machines, counters/shelves
Ensure that nothing is stored in stairwells
Transport any Room Service trays/items in guest hallways to service elevator landings
Check under furniture for debris and remove if present
Inspect condition of all furniture for tears, rips and stains and report damages to Supervisor
Dust and polish all woodwork
Remove all dust, debris and foreign particles from upholstered furniture, including crevices and under cushions
Dust pictures, frames, mirrors, fire extinguisher boxes, exit signs, and air vents
Clean all light fixtures, lamps and light switches
check for proper working condition
Clean guestroom door and service doors
Remove dust, spots and smears from windows, frames and ledges
wash windows as assigned
Remove dust, grease and smears from house/public phones and reposition properly
Remove dust, dirt, marks and fingerprints from doors and doorframes

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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