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Job Overview
Employment Type
Full-time
Work Schedule
Weekend Shifts
Fixed Shifts
Benefits
Health Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and development opportunities
uniform provided
performance bonuses
Job Description
Grand Sierra Resort is a premier hotel and casino resort located in Reno, Nevada, renowned for its luxury accommodations, exceptional guest services, and vibrant entertainment offerings. As one of the leading hospitality establishments in the region, Grand Sierra Resort provides guests with an unparalleled experience combining comfort, style, and the excitement of gaming and entertainment. The resort features a wide range of amenities including fine dining restaurants, a full-service spa, swimming pools, and extensive event spaces, which attract a diverse clientele ranging from business travelers to vacationers and event attendees. With its commitment to excellence and customer satisfaction, Grand Sierra... Show More
Job Requirements
- High school diploma or equivalent preferred
- ability to stand, walk, bend, push, and lift for extended periods
- ability to lift, push, or pull up to 30 lbs frequently and up to 50 lbs occasionally
- ability to perform repetitive motions including bending, kneeling, reaching, and twisting
- comfortable working with cleaning chemicals and equipment following safety protocols
- flexibility to work weekends, holidays, and varying shifts
- willingness to adhere to attendance, grooming, and uniform standards
Job Qualifications
- Previous housekeeping or hospitality experience preferred
- strong attention to detail
- ability to work independently and manage time effectively
- excellent communication and interpersonal skills
- flexibility to work weekends, holidays, and varying shifts
- commitment to high cleanliness standards
- demonstrated teamwork and reliability
Job Duties
- Clean and service assigned guest rooms according to departmental standards
- make beds, change linens, dust furniture, vacuum carpets, mop floors, clean bathrooms, mirrors, fixtures, and glass surfaces
- replenish amenities, towels, linens, and supplies to required par levels
- clean and sanitize bathrooms thoroughly
- ensure all assigned rooms are released within established timeframes and quality standards
- handle guest requests, questions, or concerns promptly and professionally
- report maintenance and engineering issues promptly
- maintain a clean and organized housekeeping cart and storage area
- adhere to resort safety, security, and sanitation policies
- properly handle lost and found items
- assist in other areas of housekeeping operation as assigned
- exhibit professional and positive demeanor representing resort values
- warmly greet guests encountered during service
- perform any other duties assigned by management
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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