Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $14.00 - $16.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
training programs
Employee assistance program
Job Description
The Biltmore Hotel is a prestigious and acclaimed establishment renowned for its commitment to providing exceptional guest experiences through meticulous attention to detail and high standards of service. As a renowned luxury hotel, the Biltmore prioritizes a welcoming and comfortable environment that upholds elegance, cleanliness, and hospitality excellence. The hotel is recognized not only for its historic charm and architectural splendor but also for fostering a professional and supportive workplace culture that values teamwork, integrity, and guest satisfaction. With a focus on maintaining the highest standards in every aspect of operations, the Biltmore Hotel continues to be a preferred destination... Show More
Job Requirements
- High school diploma or equivalent
- minimum two years of hotel or cleaning company experience
- ability to speak, read, write and understand English
- ability to compute accurate mathematical calculations
- skill in providing legible communication and directions
- attention to detail, speed and accuracy in performing job functions
- ability to prioritize and organize tasks
- ability to think clearly, remain calm and resolve problems using good judgment
- ability to follow directions thoroughly
- understanding of guest service needs
- ability to work cohesively with co-workers as part of a team
- ability to work with minimal supervision
- ability to maintain confidentiality of guest information and resort data
- ability to use a computer keyboard and possess basic typing skills
- possess moderate to advanced computer skills
- ability to work in a dynamic and constantly changing environment
- ability to multitask
- ability to move, lift, carry, push, pull, and place objects weighing up to 50 pounds without assistance
- ability to stand, sit, or walk for extended periods
- ability to reach overhead and below the knees including bending, twisting, pulling, and stooping
- ability to operate necessary office equipment
- ability to communicate effectively
- ability to adapt to indoor moderate temperature work environment
Job Qualifications
- High school diploma or equivalent
- minimum two years of hotel or cleaning company experience
- ability to speak, read, write and understand English
- ability to compute accurate mathematical calculations
- skill in providing legible communication and directions
- attention to detail, speed and accuracy in performing job functions
- ability to prioritize and organize tasks
- ability to think clearly, remain calm and resolve problems using good judgment
- ability to follow directions thoroughly
- understanding of guest service needs
- ability to work cohesively with co-workers as part of a team
- ability to work with minimal supervision
- ability to maintain confidentiality of guest information and resort data
- basic typing skills and moderate to advanced computer skills
- adeptness at multitasking and ability to work in a dynamic environment
Job Duties
- Clean the required number of guest rooms within a shift according to cleaning standards and procedures established by the Housekeeping Department
- change linen and make beds
- check for damaged linen
- empty linen into linen cart
- clean showers, tubs, sinks, and bathroom items
- remove used guest amenities and trash
- replenish guest amenities and supplies
- vacuum carpets and sweep and mop floors
- dust, brush, and polish furniture
- dust and clean room decorations, appliances, and structural surfaces (e.g., wall fixtures, window sills, vents)
- inspect rooms for safety hazards and operating condition of equipment
- report any items in need of repair, missing items, or unsafe conditions to a Supervisor or managerial staff
- report any items found to Coordinator
- record room status on work assignment sheets
- prepare rooms for guests
- respond to special guest requests
- maintain storage rooms
- assist with deep cleaning programs and special projects as directed
- carry out other duties as assigned by Supervisor or Director of Housekeeping
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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