Job Overview
Employment Type
Hourly
Full-time
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Medical
financial
Paid Time Off
Cast discounts
Tuition Assistance
Employee assistance program
Job Description
Walt Disney World Resort is a globally renowned hospitality and entertainment destination located in Florida, known for its unparalleled commitment to creating magical experiences for guests of all ages. As one of the most famous resort and theme park complexes worldwide, Walt Disney World Resort offers a vibrant and dynamic work environment dedicated to excellent guest service and superior hospitality standards. With multiple hotels, attractions, and recreational offerings, it operates on a grand scale that provides numerous employment opportunities for individuals passionate about the service and hospitality industry.
Within this celebrated resort, the Housekeeper role holds a significant place... Show More
Within this celebrated resort, the Housekeeper role holds a significant place... Show More
Job Requirements
- Must be at least 18 years of age
- Minimum 1 year of full-service or resorts housekeeping experience
- Speak and read English to communicate with guests
- Perform all job responsibilities safely using PPE and within range of motion with appropriate tools
- Prolonged standing and walking to multiple areas of the resort to access and clean rooms, including climbing stairs
- Physical role requiring repetitive heavy lifting, pushing, pulling, bending twisting, and kneeling
- Full-time requires full availability for any time-of-day, any day, including nights, weekends, and holidays
Job Qualifications
- Must be at least 18 years of age
- Minimum 1 year of full-service or resort housekeeping experience
- Speak and read English to communicate with guests
- Ability to safely perform job responsibilities using personal protective equipment
- Ability to physically perform tasks including prolonged standing, walking, climbing stairs, heavy lifting, pushing, pulling, bending, twisting, and kneeling
- Full availability to work any shift, including nights, weekends, and holidays
- Bilingual preferred
- Valid driver’s license preferred
Job Duties
- Clean assigned rooms within shift time requirements, passing inspection including self-inspections
- Handle cleaning chemicals and supplies
- Clean and sanitize guest rooms including floors, beds, trash removal, electronics, telephones, windows, mirrors, glass, dusting surfaces, and disinfect bathrooms
- Maintain cleanliness of employee areas and housekeeping carts and tools
- Replenish guest amenities such as soaps, towels, tissues, and coffee
- Use a smartphone to access guest room assignments and submit work orders
- Transport cleaning supplies and linens to assigned rooms, acquiring additional supplies as needed
- Report unusual room conditions or maintenance needs
- Handle guest concerns according to established service standards
- Ensure guest happiness
- Work in outdoor settings in various weather conditions
- Use tools or systems accurately related to job responsibilities
- Use additional personal protective equipment as required
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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