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Housekeeping Floor Supervisor - Doubletree Phoenix Midtown

Job Overview

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Work Schedule

Weekend Shifts
Night Shifts
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Benefits

Health Insurance
Paid Time Off
Retirement Plan
Employee Discounts
training programs
flexible schedule
Career Development

Job Description

This position is with a well-regarded hospitality company specializing in hotel management and guest services. Known for its commitment to providing exceptional guest experiences, the establishment prides itself on maintaining high standards across all departments. The company values professionalism, teamwork, and a proactive approach to managing daily operations. As a leader in the hospitality industry, the company offers a supportive and dynamic work environment focused on employee growth and guest satisfaction. This role is ideal for individuals seeking to advance their career in the hotel industry by taking on a supervisory position that ensures seamless service delivery and operational efficiency.Show More

Job Requirements

  • High school diploma or equivalent
  • Ability to work varying schedules including nights, weekends, and holidays
  • High work ethic and self-initiative
  • Ability to work in a standard office environment
  • Prolonged periods of sitting at a desk and working on a computer
  • Occasional standing and walking throughout the workday
  • Frequent fine motor skills, use of hands and fingers for keyboarding, typing, utilizing a mouse or trackpad, writing, and operating office equipment
  • Ability to communicate effectively verbally and in writing
  • Occasionally required to stand, walk, bend, reach, or carry items
  • Ability to lift and/or move 10-25 pounds as needed
  • Visual ability to read from a computer screen and printed materials including close visual focus for extended periods and color differentiation
  • Ability to hear and participate in conversations and meetings, use phone and/or headset
  • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the role

Job Qualifications

  • High school diploma or equivalent
  • Previous experience in housekeeping or hospitality preferred
  • Strong leadership and communication skills
  • Ability to work effectively in a team environment
  • Detail-oriented with a focus on cleanliness and guest satisfaction
  • Ability to train and develop staff
  • Basic computer skills for record keeping and reporting

Job Duties

  • Prepare schedules for the staff and complete the work distribution report, ensuring all sections are covered
  • Thoroughly inspect guest rooms and public areas daily to ensure they are cleaned according to company standards
  • Train and supervise all new associates and provide on-going training for current staff
  • Check for early make-ups, special requests and VIPs
  • Maintain proper written records for lost and found
  • Run a departure report and recheck all rooms showing up in your assigned section
  • Write up work orders for all repairs and immediately report any broken door locks or safety hazards to management for immediate attention

Job Criteria

Experience

Mid Level (3-7 years)


Job Location

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