Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Paid holidays
Career development opportunities
Team-oriented environment
Job Description
Grand Sierra Resort is a premier hospitality destination known for its expansive casino, luxury accommodations, and a wide range of guest services designed to provide an exceptional visitor experience. Located in a vibrant area, the resort offers numerous amenities including fine dining, entertainment, meeting spaces, and recreational facilities. As a full-service resort, Grand Sierra is committed to maintaining the highest standards of cleanliness, guest service, and overall operational excellence. The resort values teamwork, professionalism, and a positive working environment among its dedicated staff to enhance guest satisfaction and uphold its reputation as a leading resort in the region.
The House... Show More
The House... Show More
Job Requirements
- Must be a minimum of 18 years of age
- Flexible to work all shifts including holidays, nights, and weekend hours as business needs dictate
- Must be able to listen and respond to guest inquiries in a positive and professional manner
- Ability to maintain physical stamina and mental attitude to work under pressure in a fast-paced casino environment
- Must be able to stand for 8 hours at a time
- Capable of lifting and/or moving/pushing up to 50 pounds
- Able to operate vacuum cleaners, dustpans, and brooms
- Tolerant of cleaning chemicals and their smells and residues
Job Qualifications
- Previous housekeeping management experience preferred
- Proven leadership and team management skills
- Excellent communication and interpersonal skills
- Ability to conduct inspections and maintain high cleanliness standards
- Proficient in Microsoft Outlook and Teams
- Knowledge of OSHA compliance and safety standards
- Ability to coach, counsel, and motivate staff
- Experience with workload distribution and scheduling
- Capable of performing regular performance reviews and hiring processes
Job Duties
- Oversee and ensure the smooth operation of assigned area to include rooms cleaned efficiently and correctly, all guest facing areas maintained and tools and supplies needed to do their jobs is readily available
- Supervise, train, direct, and assist all Team Members assigned to the area
- Assist in keeping the property OSHA compliant, as well as proper chemical usage and biohazard material handling and injury prevention
- Distribute workload fairly and evenly to those assigned to the station
- Ensure VIP rooms and guests are properly assigned and executed on
- Conduct daily briefing/pre shifts and schedule meetings with Guest Room Attendants and House Attendants
- Communicate with the housekeeping department and outside departments via Microsoft Outlook and Microsoft Teams
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Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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