Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Vision Insurance
flexible scheduling
Job Description
Grand Sierra Resort is a renowned hotel and casino located in Reno, Nevada, known for its vibrant hospitality services and comprehensive resort amenities. As a premier destination for entertainment and luxury accommodations, the Grand Sierra Resort caters to a diverse clientele seeking a superior guest experience. The resort emphasizes quality service, safety, and a welcoming environment for both guests and employees, fostering an inclusive and dynamic workplace culture. The Housekeeping Department plays a critical role in the resort's operations, ensuring guests enjoy an impeccably maintained environment throughout their stay. The Housekeeping Floor Manager is a vital leadership position focused on... Show More
Job Requirements
- Must be a minimum of 18 years of age
- Flexible to work all shifts including holidays, nights, and weekend hours as business needs dictate
- Ability to maintain physical stamina and mental attitude to work under pressure in a fast-paced casino environment
- Must be able to stand for 8 hours at a time
- Must be able to lift and/or move/push up to 50 pounds
- Must be able to operate vacuum cleaners, dustpans, and brooms
- Ability to tolerate cleaning chemicals and their smells
- May be required to perform a combination of functions based on hotel needs
Job Qualifications
- Previous housekeeping management experience preferred
- Ability to listen and respond to guest inquiries in a positive and professional manner
- Strong leadership and team management skills
- Knowledge of OSHA standards and safe chemical handling
- Effective communication skills
- Experience in scheduling and staff management
Job Duties
- Oversee and ensure the smooth operation of assigned area to include rooms cleaned efficiently and correctly, all guest facing areas maintained and tools and supplies needed to do their jobs is readily available
- Supervise, train, direct, and assist all Team Members assigned to the area
- Assist in keeping the property OSHA compliant, as well as proper chemical usage and biohazard material handling and injury prevention
- Distribute workload fairly and evenly to those assigned to the station
- Ensure VIP rooms and guests are properly assigned and executed on
- Conduct daily briefing/pre shifts and schedule meetings with Guest Room Attendants and House Attendants
- Communicate with the housekeeping department and outside departments via Microsoft Outlook and Microsoft Teams
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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