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Housekeeping Dispatcher - Live Hotel - Maryland
Job Overview
Employment Type
Full-time
Part-time
Compensation
Hourly
Exact $16.50
Work Schedule
Rotating Shifts
Split Shifts
Benefits
Health Insurance
Paid Time Off
retirement savings plan
Tuition Reimbursement
Life insurance
short term disability
long term disability
Wellness center
Training and career growth
Rewards and recognition programs
Merit based pay increases
performance bonuses
service bonuses
Free parking
Free Food
Employee Discounts
Job Description
Live! Casino & Hotel is a premier entertainment destination known for its vibrant atmosphere, exceptional service, and commitment to delivering an unforgettable guest experience. Situated in a lively and fast-paced environment, Live! Casino & Hotel combines luxury accommodations, fine dining, and world-class gaming under one roof, establishing itself as a leader in the hospitality and gaming industry. Its reputation for maintaining four-diamond service standards reflects the dedication of its team members to excellence and guest satisfaction. The establishment fosters a culture of fairness, teamwork, and fun, ensuring that employees are empowered and supported to grow and thrive in their careers.... Show More
Job Requirements
- High school diploma or GED
- Six months prior or equivalent experience
- Ability to communicate effectively in English
- Proficient in Microsoft Word and Excel
- Ability to type at least 40 words per minute
- Ability to lift up to 25lbs
- Ability to push/pull up to 40lbs
- Ability to carry up to 15lbs
- Ability to bend, kneel, walk, and stand infrequently
- Ability to sit frequently
Job Qualifications
- High school diploma or GED
- Six months prior or equivalent experience
- Prior hotel experience preferred
- Proficient in Microsoft Word and Excel
- Ability to type at least 40 words per minute
- Effective communication skills in English
- Self-starting personality with even disposition
Job Duties
- Assist the housekeeping staff in directing operations to meet guest satisfaction
- Communicate necessary information to housekeeping, front desk personnel, and hotel guests
- Answer phones and accurately document and communicate information timely
- Work cohesively and professionally with front desk team members
- Update status of all hotel rooms including stay overs, turndown service, and do not disturb
- Maintain an accurate call log of all communications including call generation and disposition
- Verify and correct room statuses in the computer system at end of day
- Maintain a list of current housekeeping and inventory issues for management
- Perform other duties as assigned
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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