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Bally's Corporation

Housekeeping Dispatch

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Salary
Rate:
Range $43,600.00 - $63,600.00
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Work Schedule

Flexible
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Training and Development
Employee wellness programs

Job Description

Bally's Corporation (NYSE: BALY) is a leading global casino-entertainment company recognized for its expansive reach and omni-channel presence. Operating 19 casinos across 11 states in the U.S., Bally's also manages diverse properties such as a golf course in New York and a horse racetrack in Colorado. The company's operations extend internationally, highlighted by its acquisition of Aspers Casino in Newcastle, UK. Additionally, Bally's holds operating system builder (OSB) licenses in 13 jurisdictions across North America, underpinning its widespread influence in the gaming and entertainment sectors. With over 11,500 employees, Bally's boasts extensive gaming amenities, including approximately 17,700 slot machines, 630... Show More

Job Requirements

  • High school diploma or GED
  • Previous experience in housekeeping or hospitality preferred
  • Ability to work flexible hours including evenings and weekends
  • Strong communication skills
  • Proficiency with property management systems like Opera
  • Ability to maintain composure in a fast-paced environment
  • Physical ability to sit frequently and stand occasionally
  • Capacity to handle lifting and moving light objects occasionally
  • Willingness to complete mandatory compliance training on time

Job Qualifications

  • High school diploma or GED
  • High energy level
  • Good judgment and common sense
  • Ability to work a flexible schedule
  • Ability to communicate basic information effectively
  • Ability to understand and follow written memos, instructions, and regulations
  • Ability to analyze and solve problems effectively
  • Knowledge of Opera system

Job Duties

  • Monitors and dispatches incoming calls to housekeeping department
  • Produces task assignment sheets daily
  • Prints and posts daily key logs for housekeeping attendants
  • Monitors Opera system for early check-outs and extended stays
  • Updates due-out rooms with supervisors and enters room discrepancies
  • Logs lost and found items and follows up with guests
  • Radios guest requests to proper personnel and logs dispatch calls
  • Generates and prints departure and room move reports daily
  • Monitors and logs any call outs, tardies, and no-shows
  • Makes suggestions for operational improvements to increase guest satisfaction and reduce costs
  • Establishes close working relationships with all co-workers to ensure cooperation and maximum guest service
  • Resolves guest issues promptly
  • Adheres to department and property policies and procedures
  • Maintains knowledge of property memorabilia
  • Represents company positively with guests and staff
  • Upholds company mission and values

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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please contact the employer.