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Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Benefits
Flexible Shifts
Health Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Professional development opportunities
employee recognition programs
Job Description
The Ritz-Carlton South Beach, located at 1 Lincoln Rd, Miami Beach, Florida, is part of the globally recognized luxury hotel brand under Marriott International. This prestigious hotel is renowned for delivering exceptional service and creating memorable experiences for its guests. With over 100 award-winning hotels worldwide, The Ritz-Carlton brand stands as a leader in luxury hospitality, distinguished by its commitment to quality, comfort, and guest satisfaction. The hotel not only emphasizes delivering excellent guest experiences but also fosters an empowering and inclusive culture where creativity, kindness, and compassion drive success.
As a part of Marriott International's portfolio, The Ritz-... Show More
As a part of Marriott International's portfolio, The Ritz-... Show More
Job Requirements
- High school diploma or GED equivalent
- At least one year of relevant work experience
- No supervisor experience required
- No licenses or certifications required
- Ability to communicate clearly and professionally
- Ability to stand, sit, or walk for extended periods
- Ability to lift and move objects weighing up to 10 pounds without assistance
- Willingness to comply with company safety policies and procedures
Job Qualifications
- High school diploma or GED equivalent
- Minimum one year of relevant work experience
- No supervisor experience required
- Ability to follow company policies and procedures
- Strong communication skills
- Ability to work as part of a team
- Basic computer proficiency
- Commitment to maintaining high quality and safety standards
Job Duties
- Prepare room availability reports
- Verify room status
- Resolve discrepancies in room availability
- Prioritize room cleaning schedules
- Update status of guest check-outs
- Act as liaison between housekeeping, engineering, front desk, and laundry departments
- Prepare and distribute housekeeping assignment sheets
- Manage 'Do Not Disturb' room lists
- Ensure timely cleaning of dirty vacant rooms
- Assign urgent rooms and rooms previously on 'Do Not Disturb' list
- Complete housekeeping department paperwork
- Comply with company safety policies and procedures
- Report maintenance issues, safety risks, accidents, or injuries
- Participate in safety training and obtain certifications
- Maintain professional appearance and confidentiality
- Greet guests and anticipate their service needs
- Ensure quality standards are met
- Support team goals and respond appropriately to employee concerns
- Communicate clearly and professionally
- Use computers to enter and locate work-related information
- Perform physical tasks such as standing, walking, and moving objects up to 10 pounds
- Execute other reasonable duties as requested by supervisors
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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