Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Exact $28.65
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
401(k)
Employee Discounts
Training and development programs
inclusive work environment
Job Description
JW Marriott Anaheim Resort is a luxury hotel located in Anaheim, California, part of the esteemed JW Marriott brand under Marriott International. This upscale resort combines elegant accommodations with a welcoming atmosphere and exceptional service standards to create a memorable experience for all guests. JW Marriott hotels are renowned for their commitment to excellence and hospitality, delivering the promise of "A wonderful hotel experience, always." As a distinguished part of Marriott International's portfolio, JW Marriott emphasizes a culture where employees are a top priority because when associates are happy, guests are too. At JW Marriott Anaheim Resort, the focus on... Show More
Job Requirements
- High school diploma or equivalent
- Minimum 1 year of related work experience
- Ability to stand, sit, or walk for prolonged periods
- Ability to lift, move, and position objects up to 10 pounds
- Willingness to follow safety and company policies
- Ability to communicate effectively
- Maintain confidentiality
- Professional appearance
- No supervisory experience required
Job Qualifications
- High school diploma or GED
- At least 1 year of related work experience
- No supervisory experience required
- Strong communication skills
- Ability to work collaboratively and support team objectives
- Basic computer proficiency
- Attention to detail
- Ability to maintain confidentiality
- Professional appearance and demeanor
- Knowledge of safety and security procedures
Job Duties
- Prepare room availability reports
- Verify and update room status
- Prioritize cleaning of guest rooms
- Assist in daily housekeeping activities
- Coordinate efforts between housekeeping, engineering, front desk, and laundry departments
- Manage and resolve room discrepancies with front desk
- Prepare and distribute work assignments
- Record and update 'Do not disturb' room lists
- Ensure timely cleaning of vacant dirty rooms
- Assign urgent room cleaning tasks
- Complete required housekeeping paperwork
- Ensure compliance with safety and security policies
- Report maintenance and safety issues
- Maintain professional appearance and confidentiality
- Greet and assist guests according to company standards
- Ensure quality expectations are met
- Foster positive working relationships
- Support team goals
- Communicate clearly and professionally
- Use computers to enter and locate work information
- Perform physical tasks including lifting objects up to 10 pounds
- Execute additional duties as requested by supervisors
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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