Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $18.45 - $25.00
Work Schedule
Weekend Shifts
Night Shifts
Benefits
Group medical
Dental Insurance
Vision Insurance
Life insurance
Flexible spending account
Employee assistance program
Paid Time Off
401k with Matching
Shift Differential
discretionary quarterly bonuses
Job Description
This position is offered by a vibrant hotel committed to delivering an exceptional guest experience through a dedicated and professional team. The hotel operates in the hospitality industry, focusing on providing guests with a welcoming and comfortable environment. Known for its enthusiastic commitment to excellent customer service and operational excellence, the establishment fosters a positive and engaging workplace culture where employees feel valued and empowered.
The role of the Hotel Housekeeping Coordinator is a central position within the hotel's housekeeping department. This individual acts as a vital communication hub between guests and staff by managing and dispatching guest and mainten... Show More
The role of the Hotel Housekeeping Coordinator is a central position within the hotel's housekeeping department. This individual acts as a vital communication hub between guests and staff by managing and dispatching guest and mainten... Show More
Job Requirements
- High school diploma or GED or currently enrolled and will complete GED within 6 months
- must be 21 years of age or older
- able to type minimum 30 words per minute
- must be able to lift and carry up to 50 lbs
- good writing and verbal communication skills
- able to stand and/or walk for entire shift
- must successfully pass job interview including guest service audition
- ability to work in fast paced high volume environment
- experience operating standard office equipment
- must possess and maintain valid state driver's license
- willing to work odd or irregular hours including nights weekends and holidays
- willing to travel and participate in training
- must have occupational license or ability to obtain and maintain per Illinois Gaming Act
Job Qualifications
- High school diploma or GED or enrolled and completing GED within 6 months
- experience in customer relations or guest services preferred
- good writing and verbal communication skills
- experience with Property Management Systems preferably Opera or HotSOS preferred
- experience operating standard office equipment such as phones and computers
- ability to work effectively in a fast paced high volume environment
- ability to stand and walk for entire shift
- valid state driver's license
- occupational license as required by Illinois Gaming Act
Job Duties
- Projects a positive image
- answers incoming phone calls handling as necessary
- dispatches guests' requested items
- processes maintenance requests and creates work orders in HotSOS system
- administers master keys
- creates room assignments for staff and relays information to team members
- administers hotel lost-and-found
- tracks purchase orders and delivery of supplies and keeps inventory of operational supplies
- performs clerical tasks such as delivering mail filing and faxing
- cleans guestrooms and corridors as needed
- keeps work area clean and orderly
- works safe by observing safety rules and wearing proper equipment
- performs other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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