Job Overview
Employment Type
Hourly
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $19.18 - $23.00
Work Schedule
Day Shifts
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Career development opportunities
flexible scheduling
Job Description
The Bay Club Company (TBCC) is a distinguished organization renowned for its commitment to excellence and exceptional member services within the hospitality and club management industry. As a leading provider of premier club experiences, TBCC operates a variety of exclusive private clubs that offer a mix of recreational, fitness, and social amenities tailored to meet and exceed the expectations of its diverse membership base. The company prides itself on fostering a unique and positive culture, underscored by its Code of Culture which embodies respect, responsibility, forward-thinking, humility, teamwork, and curiosity — all of which contribute to its outstanding reputation and... Show More
Job Requirements
- Knowledge of company policies
- ability to read, understand, and communicate in writing
- ability to understand and communicate orally
- ability to utilize club software and email programs
- minimum one year hospitality or related experience preferred
- food safety certification if applicable
- professional and customer service oriented demeanor
- strong communication and conflict resolution skills
- enthusiastic and dependable
- self-motivated and proactive
- well organized
- CPR certification
- physical ability to stand for long periods, lift up to 50 pounds, and perform required physical tasks
- must be able to work flexible hours including nights, weekends, and holidays
Job Qualifications
- At least one year experience in the hospitality industry or related service position preferred
- food safety certified if applicable
- professional and friendly manner with excellent customer service attitude
- strong verbal communication and conflict resolution skills
- enthusiastic, responsible, and dependable team player
- self-motivated and takes initiative
- well organized and detail oriented
- CPR certified
- ability to utilize club software and email communication tools such as Microsoft Outlook
Job Duties
- Greet members and guests upon arrival to the club
- check members in by verifying their membership
- ensure all guests complete a guest registration waiver and pay applicable fees
- book appointments, program, and class reservations
- provide information regarding club programming and facilities
- deliver exceptional service to members, guests, and associates to promote repeat business
- represent the club professionally through image, dress, communication, and follow-up
- operate cash register and process payments
- manage and balance cash drawer
- perform opening and closing duties
- answer and transfer phone calls
- create and serve food and beverage items in the café
- promote daily specials and encourage upgrades
- maintain a clean and safe work environment adhering to food safety standards
- greet and host members at the pool deck
- assist with food and drink service on the pool deck
- offer seating and tours of pool amenities
- maintain refreshment stations
- provide towels and assist with towel operations
- warmly greet members in the parking garage
- audit parked cars as necessary
- assist in maintaining cleanliness and stock levels throughout the club
- perform detailed cleaning and preventive maintenance tasks
- restock supplies and janitorial products
- communicate timely and follow up appropriately
- participate actively in required events, programs, meetings, and trainings
- demonstrate flexibility in work schedule including day, evening, weekend, and holiday shifts
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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