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Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Flexible
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and Development
flexible schedule
Job Description
PAH Management is a respected hotel management company dedicated to delivering exceptional guest experiences through quality service and operational excellence. The company specializes in managing full-service hotels and resorts, focusing on delivering outstanding hospitality services while meeting financial and operational goals. PAH Management prides itself on creating memorable stays for guests by fostering a culture of service, reliability, and professionalism among its diverse team of employees. Their approach combines long-term strategic planning with attention to detail, ensuring both guests and staff enjoy a positive environment within each property.\n\nThe role of Housekeeping Assistant Manager at PAH Management is a pivotal position... Show More
Job Requirements
- Four years or more of progressive hotel rooms management experience
- service oriented style with professional presentation skills
- hotel or hospitality degree an asset
- high energy and entrepreneurial spirit
- motivational leader
- effective communicator
- effective in providing exceptional customer service
- clear concise written and verbal communication skills in English
- proficiency in Microsoft Word and Excel
- excellent organizational interpersonal and administrative skills
- ability to communicate attentively courteous and service oriented manner
- effective listening and problem solving skills
- ability to multitask and prioritize departmental functions to meet deadlines
- attend all hotel required meetings and trainings
- maintain regular attendance in compliance with PAH Management Standards
- maintain high standards of personal appearance and grooming
- comply with PAH Management Standards and regulations
- maximize efforts towards productivity and problem solving
- ability to understand and apply complex information and data
- ability to cross-train in other hotel related areas
- flexible with long hours sometimes required
- medium work exerting up to 50 pounds of force occasionally and or 20 pounds frequently or constantly
- ability to stand during entire shift
Job Qualifications
- Four years or more of progressive hotel rooms management experience
- service oriented style with professional presentation skills
- hotel or hospitality degree an asset
- high energy and entrepreneurial spirit
- motivational leadership abilities
- effective communication skills
- ability to provide exceptional customer service
- proficiency in Microsoft Word and Excel
- excellent organizational, interpersonal, and administrative skills
- ability to communicate attentively and courteously with employees and guests
- effective listening and problem-solving skills
- ability to multitask and prioritize departmental functions
- maintain regular attendance
- uphold high standards of personal appearance and grooming
- ability to cross-train in other hotel-related areas
Job Duties
- Plan and manage the hotel housekeeping operations
- develop and recommend budget and labor cost plans
- manage operations within approved plans
- maintain knowledge of housekeeping and laundry supplies and pars
- teach employees proper guest greeting and request handling
- maintain inspection program consistently
- ensure compliance with safety and security policies
- collaborate with other departments
- inspect rooms daily
- purchase linens and housekeeping supplies
- stay current on housekeeping and laundry technology
- liaise with vendors for pricing, delivery, and maintenance
- supervise and mentor multilingual and multicultural staff
- ensure adherence to OSHA and ADA policies
- manage turndown service and special guest needs
- ensure proper staffing levels for service goals
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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