Housekeeping - Assistant Director

Topeka, KS, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Type:

Salary

Rate:

Range $31,700.00 - $62,900.00

Work Schedule

Standard Hours

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Retirement Plan

Employee Discounts

Training and Development

Employee assistance program

Job Description

This position is offered by a reputable hospitality establishment specializing in hotel accommodations, renowned for maintaining high standards of service and guest satisfaction. The organization prides itself on delivering exceptional guest experiences through meticulous attention to detail, clean and comfortable surroundings, and a warm and welcoming environment. With a strong commitment to quality and operational excellence, the company invests in its employees' training and development, fostering a collaborative and motivating workplace culture.

The Housekeeping Supervisor role is a key leadership position within the Housekeeping Department. Reporting directly to the Housekeeping Director, the supervisor plays an essential role in overseeing a... Show More

Job Requirements

High school diploma or equivalent
One year of related housekeeping experience
Ability to stand and walk for prolonged periods
Ability to lift and carry up to 50 pounds
Attention to detail and thoroughness
Strong communication skills
Ability to train and motivate team members

Job Qualifications

High school diploma or equivalent
One year of related housekeeping experience
Strong leadership and supervisory skills
Knowledge of OSHA safety and health management practices
Ability to perform detailed inspections and maintain cleanliness standards
Excellent communication and interpersonal skills
Capability to handle guest complaints and maintain guest satisfaction

Job Duties

Contributes to monthly guest satisfaction goals by providing exemplary service
Approaches all encounters with guests and team members in a friendly and service oriented manner
Ensures all safety and security protocols are followed and emergency procedures are well understood
Trains housekeeping staff on safety protocols and operational standards
Assists in assigning and monitoring housekeeping and laundry personnel
Conducts daily inspections of guest rooms and public areas using Quore checklist
Coordinates with Front Desk to provide up-to-date room status
Oversees laundry operations ensuring proper treatment and handling of linens
Maintains key control systems and reports missing keys immediately
Handles guest complaints and service requests as Manager on Duty
Steps in for Housekeeping Director when absent to lead the team
Oversees special projects to ensure high cleanliness standards
Ensures all housekeeping personnel adhere to uniform and safety beacon policies
Completes all required paperwork and communicates with General Manager regarding discrepancies
Monitors and secures all open or unlocked doors during shift

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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