Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $14.25 - $16.75
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Career development opportunities
Uniform allowance
Job Description
Homewood Suites Phoenix - Biltmore is a distinguished extended stay hotel located in Phoenix, Arizona. Part of the Crestline Hotels & Resorts family, this hotel offers a welcoming and comfortable atmosphere for both business and leisure travelers. Known for its spacious suites and amenities tailored to long-term guests, Homewood Suites Phoenix - Biltmore prides itself on delivering exceptional guest service and maintaining high standards of hospitality. The property is ideally situated near numerous local attractions, business hubs, and dining options, making it a convenient and attractive choice for visitors to the Phoenix area.
The Housekeeping Aide position at Ho... Show More
The Housekeeping Aide position at Ho... Show More
Job Requirements
- Some high school education preferred
- no prior experience required
- ability to stand and walk for extended periods
- ability to lift and carry heavy items
- availability to work flexible hours including weekends and holidays
- ability to follow safety standards and hotel protocols
- willingness to communicate politely and effectively with guests and team members
Job Qualifications
- Some high school education preferred
- no prior experience required
- ability to work effectively in a team environment
- good physical stamina and dexterity
- basic understanding of cleaning chemicals and equipment
- good communication skills
- attention to detail
- willingness to follow hotel policies and procedures
Job Duties
- Check assigned floor closets and complete linen requisition to replenish linen supplies
- stock linen carts with linen and supplies
- transport linen carts to appropriate floor closets and stock according to diagram
- maintain cleanliness and organization of floor closets
- remove trash, wipe down shelves and counters
- sweep and wax floor
- remove non-floor closet items and transport to proper storage areas
- remove all dirty linen from assigned Room Attendant's carts and closets and place in laundry chute
- remove all dirty glassware from assigned Room Attendants' carts and closets
- transport to Stewarding
- return clean and capped glasses to floor closets in racks
- clean designated areas with proper chemicals, tools, and equipment
- wipe down all surfaces of vending machines, ice machines, laundry machines, counters, shelves
- ensure that nothing is stored in stairwells
- transport any Room Service trays/items in guest hallways to service elevator landings
- check under furniture for debris and remove if present
- inspect condition of all furniture for tears, rips and stains and report damages to Supervisor
- dust and polish all woodwork
- remove all dust, debris, and foreign particles from upholstered furniture, including crevices and under cushions
- dust pictures, frames, mirrors, fire extinguisher boxes, exit signs, air vents
- clean all lamps, light fixtures, and light switches
- check for proper working condition
- remove dust, spots and smears from windows, frames, and ledges
- wash windows as assigned
- remove dust, grease and smears from house/public phones and reposition properly
- remove dust on drapes weekly and realign to correct position daily
- inspect condition of planters and plants
- remove debris, polish planters
- remove dust, dirt, marks and fingerprints from doors and door frames
- remove stains, scuff marks, and dust from baseboards, ledges, and corners
- polish all brass surfaces
- empty trash containers, ashtrays and ash urns in public areas
- remove trash, debris and cobwebs from balconies/patios
- empty vacuum cleaner bags, replace and clean machines
- provide timely delivery of any items requested by guests
- retrieve items from guest rooms and return to proper storage areas
- transport guest laundry and dry cleaning to correct guest rooms
- handle guest requests for shoeshines as assigned
- retrieve shoes from guest room, shine shoes and return to guest room
- report any damages or maintenance problems to the Supervisor
- turn over any lost and found items to the Supervisor
- ensure security of guest room access and hotel property
- make up cribs and rollaway beds
- transport to designated rooms
- turn mattress and box springs according to rotation schedule
- stock Housekeeping department supplies
- assist Lobby Attendant as assigned
Job Qualifications
Experience
No experience required
Job Location
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