Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $13.50 - $17.50
Work Schedule
Rotating Shifts
Flexible
Weekend Shifts
Night Shifts
Benefits
Travel perks
optional daily pay
Health Insurance
Life insurance
401k
Paid Time Off
Dental Insurance
Vision Insurance
Employee assistance program
Referral program
Job Description
The Hilton Garden Inn in Boise, Idaho, is an inviting hotel located strategically across the street from a variety of restaurants and the lively Boise Spectrum Center, a hub for entertainment and events. This hotel has recently undergone a comprehensive renovation that has enhanced its aesthetic appeal and modernized its facilities, making it a favorite choice for travelers seeking comfort and convenience. As part of the distinguished Hilton brand, Hilton Garden Inn holds a reputation for quality service, exceptional guest experience, and a friendly atmosphere. The hotel is part of the Resolute Road Hospitality family, a national third-party hospitality management... Show More
Job Requirements
- High school graduate or GED preferred
- Previous hospitality housekeeping experience preferred
- Able to understand and speak some English
- Able to lift up to 40 pounds frequently and up to 50 pounds occasionally
- Able to stand and walk for extended periods, up to an 8-hour shift
- Available to work varying schedules including nights, weekends and holidays
- Willingness to attend scheduled training sessions and meetings
- Consistent attendance and punctuality
- Willingness to follow company policies and procedures
Job Qualifications
- High school graduate or GED preferred
- Previous hospitality housekeeping experience preferred
- Knowledge of housekeeping and laundry operations and procedures
- Knowledge of proper use and storage of cleaning chemicals
- General knowledge of equipment such as vacuums, commercial washers and dryers
- Able to understand and speak some of the English language
- Able to prioritize work assignments
- Demonstrate genuine care for customers and employees
- Able to work in fast paced environment
Job Duties
- Stock housekeeping cart with cleaning supplies, fresh linens and guest supplies
- Clean guest rooms as assigned, including, but not limited to, making beds, cleaning bathrooms, dusting, vacuuming, and removing linen and trash
- Change and replenish bed linens, towels and other guest amenities, as needed
- Clean other designated areas when assigned, including, but not limited to restrooms, public areas, offices, and meeting rooms
- Ensure all hotel property is in working order
- report missing articles, damage, or mechanical problems to management or supervisor, as necessary
- Respond to guest requests and report guest issues and complaints in a hospitable manner to ensure guest satisfaction
- Turn in and log all guest property left in room or other public space
- Attend pre-shift meetings to learn assignments and the day's tasks
- Perform deep cleaning tasks, as needed (for example flip mattresses, move furniture)
- Perform guest turn down service, as needed
- Follow Company policies and procedures
- Other duties as assigned by supervisor or management
- Ensure all rooms/assigned tasked are completed with the allotted MPR's
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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