Job Overview
Employment Type
Temporary
Internship
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $8.00 - $15.00
Work Schedule
Standard Hours
Weekend Shifts
Benefits
Bonus Pay
Tips
Same Day Pay
Flexible Schedule
Training opportunities
team environment
Paid Time Off
Job Description
STSS is a well-established, family-owned temporary staffing agency based in Pittsboro, North Carolina, specializing in providing exceptional hospitality staffing solutions. Since its founding in July 2006, STSS has built a strong reputation over more than a decade for connecting skilled temporary workers with clients in need of dependable staffing coverage. This agency prioritizes matching temp workers with jobs that allow them to maximize their time, expertise, and skills, ensuring both the workers' satisfaction and the clients' staffing needs are met effectively. Whether it's for a single event or ongoing temporary staffing, STSS is committed to delivering excellent service through highly... Show More
Job Requirements
- High school graduate or equivalent
- Experience in cleaning hotel guest rooms
- Prior guest relations training
- Knowledge of proper chemical handling
- Ability to work 8-hour shifts
- Willingness to work weekends
- Ability to reliably commute or plan to relocate to Raleigh, Durham, or Chapel Hill, NC
- Must be available for in-person work
Job Qualifications
- High school graduate or equivalent
- Experience in cleaning hotel guest rooms
- Prior guest relations training
- Knowledge of proper chemical handling
- Ability to work 8-hour shifts
- Willingness to work weekends
- Ability to follow safety protocols and OSHA regulations
- Strong communication skills
- Ability to work effectively as part of a team
- Ability to provide exceptional customer service
Job Duties
- Provide exceptional customer service to all hotel guests, making their stay as comfortable and accommodating as possible while achieving team and brand goals
- Perform quality assurance (QA) requirements for the Housekeeping Department
- Thoroughly clean assigned rooms including sweeping, mopping, vacuuming, dusting, cleaning commodes, mirrors, and windows
- Change linens and make beds
- Clean iron caddy and empty water from iron
- Perform other general cleaning tasks such as cleaning vanity areas and coffee makers
- Properly replace linen and guest amenities as needed
- Clean and stock housekeeping carts and maintain them in a presentable manner
- Use correct cleaning chemicals for designated surfaces according to OSHA regulations and hotel requirements
- Check for missing or damaged furniture and equipment, reporting issues to the Head Housekeeper and filling out work orders
- Properly label lost and found articles and turn them in to supervisor the same day
- Report any maintenance problems immediately to supervisor
- Administer key control for issued keys or keys left by guests, ensuring keys remain on property and are returned promptly
- Maintain security by keeping room doors locked
- May be required to work in the laundry area as necessary
- Remain highly visible and readily available to guests for housekeeping needs
- Take initiative to help or answer questions throughout the hotel
- Train new associates when needed
- Complete maintenance work orders timely
- Understand and implement brand service culture
- Perform all shift checklist responsibilities for housekeeping
- Support team members to ensure completion of daily workload
- Perform other duties as required
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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