Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Exact $14.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Work Life Balance
Training and Development
uniform provided
Job Description
Holiday Inn Express is a prominent hotel brand known for providing comfortable, affordable, and reliable accommodations to travelers worldwide. The hotel chain operates under the InterContinental Hotels Group (IHG), one of the largest and most respected hotel companies. Holiday Inn Express hotels emphasize an impressive guest experience through clean, welcoming environments and excellent customer service. These hotels cater primarily to business travelers, vacationers, and families looking for quality accommodations with modern amenities. The hotel prides itself on its commitment to guest satisfaction, and this commitment is reflected through every aspect of its operations, including the Housekeeping department.
Holiday I... Show More
Holiday I... Show More
Job Requirements
- High school diploma or equivalent preferred
- Experience in hotel or housekeeping operations preferred
- Ability to work flexible shifts including evenings and weekends
- Physical ability to perform heavy work including lifting up to 100 pounds
- Ability to stand for entire shift
- Ability to reach overhead, bend, stoop, kneel and climb stairs
- Ability to operate light housekeeping equipment such as vacuum cleaners and dishwashers
- Ability to follow safety protocols and use personal protective equipment properly
- Strong communication skills in English
- Attention to detail and ability to work independently
- Willingness to work long hours when necessary
- Must be able to maintain professional appearance and demeanor
- Must be able to handle guest requests and work cooperatively with team
Job Qualifications
- High school diploma or equivalent preferred
- Knowledge of hotel, housekeeping and hotel laundry operations required
- Flexibility to work various shifts including evenings and weekends
- Ability to work long hours when required
- Exhibits initiative, responsibility and flexibility
- Excellent time management skills
- Friendly, cooperative manner and patience in dealing with customers and staff
- Ability to communicate clearly and professionally in English both written and verbal
- Ability to understand and follow directions, guidelines and work objectives
- Understanding of potential hazards and safety procedures involving cleaning agents and machinery
- Integrity in ensuring security of guest belongings in occupied suites
- Effective listening and communication skills to address guest and coworker concerns
Job Duties
- Receives a list of rooms at the start of shift to identify rooms and public spaces to be cleaned during shift
- Complete all pre-cleaning duties including guest supplies, cleaning supplies and linen for housekeeping cart set-up
- Utilize both hands to perform tasks such as changing bed linens and scrubbing pots
- Reach overhead to dust and clean tops of equipment and appliances
- Move light furniture such as chairs and tables to clean underneath
- Practice safe use of all cleaning agents and wear appropriate personal protective equipment
- Prepare housekeeping cart for the next day's use
- Remove all trash and dirty linen from guest suites
- Keep hallways, public areas and closets clean, neat and vacuumed
- Report all missing items from rooms to Executive Housekeeper
- Use two-way radios, telephones, general office equipment, industrial washers, dryers, irons, vacuums, floor buffers, wet vacs and other housekeeping equipment
- Ensure proper care of housekeeping equipment and report maintenance needs
- Maintain high standards of personal appearance and grooming in compliance with dress code
- Maintain a professional and friendly demeanor at all times
- Comply with brand standards and regulations for safe and efficient hotel operations
- Establish and maintain good communication and teamwork with fellow employees and other departments
- Exhibit a helpful and willing attitude to serve guest requests
- Communicate with other hotel staff to accommodate special guest requests
- Participate in all-employee meetings, events and other functions as required by management
- Be familiar with all policies, hotel rules and hotel terminology
OysterLink is built for hospitality recruitment.
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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